Easy to navigate, helpful tutorials and responsive in the moment assistance and overall great customer service.
Capterra
Great app for those businesses who want to be organised and provide a professional service to their customers.
Capterra
At times, there seems to be a delay in the connection.
Capterra
Not being able to capture PO at any stage except on Job.
Capterra
Best thing about MHelpDesk is that it's all online and they have very supportive customer service reps.
GetApp
Brilliant software which changes your life and the way you work.
GetApp
System is EXTREMELY LIMITED in what it can actually do.
GetApp
This is difficult when trying to compare time-keeping clocks with tasks.
GetApp
Super simple and easy to use, good reporting and easy scheduling
G2
Worker is very easy to learn and use, the system is great to navigate and looks good
G2
Recurring invoicing is not easy - especially challenging for retainer customers. There is no way to generate a statement for a customer from this system. So it doesn't work great for customers on a monthly payment plan.
G2
Sometimes Worker takes a while to load and jobs don't always update on the schedule straight away without you having to reload the page, which is understandable but just something to be aware of if multiple jobs are being booked and moved at the same time
G2
