mhelpdesk vs Workever

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Workever vs mhelpdesk

mhelpdesk vs Workever Comparison

Workever vs mhelpdesk Comparison

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4.1/5

Visit Website mhelpdesk

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Workever

3.6/5

Visit Website Workever

About Software

mhelpdesk

mhelpdesk is a potent field service software that automates every step of the field service process, from initial customer contact through payment. they provide their consumers cutting-edge mobile and web technologies that are unparalleled in terms of functionality, dependability, and performance. mhelpdesk is a remarkably user-friendly and cost-effective bundle that doesn't demand a significant initial outlay.since mhelpdesk is totally cloud-based, it can be used on any mobile device with an internet connec... Read more

Workever

Workever is a field service and job management software that helps organizations in managing dispatch operations, client relations, and administrative tasks. Users can import customer data into the system, such as site addresses, contact information, or critical notes, and then allocate jobs to field agents using the drag-and-drop functionality. Businesses can use Workever to filter task details by status, priority, customer ID, date range, assigned field worker, or job type. Users can also export files i... Read more

Rating Comparisons

Overall

4.1/5

3.6/5

Features

4.6/5

4.2/5

Customer Support

4.4/5

4.7/5

Pricing Score

3.9/5

4.5/5

Mobile App

3.6/5

Ease of Use

4.3/5

4.5/5

Popularity

4/5

3.7/5

Pros and Cons

Capterra

4.3/5

4.5/5

Pros

Easy to navigate, helpful tutorials and responsive in the moment assistance and overall great customer service.
Capterra

Pros

Great app for those businesses who want to be organised and provide a professional service to their customers.
Capterra

Cons

At times, there seems to be a delay in the connection.
Capterra

Cons

Not being able to capture PO at any stage except on Job.
Capterra

GetApp

4.3/5

4.5/5

Pros

Best thing about MHelpDesk is that it's all online and they have very supportive customer service reps.
GetApp

Pros

Brilliant software which changes your life and the way you work.
GetApp

Cons

System is EXTREMELY LIMITED in what it can actually do.
GetApp

Cons

This is difficult when trying to compare time-keeping clocks with tasks.
GetApp

4.0/5

Pros

Super simple and easy to use, good reporting and easy scheduling
G2

Pros

Worker is very easy to learn and use, the system is great to navigate and looks good
G2

Cons

Recurring invoicing is not easy - especially challenging for retainer customers. There is no way to generate a statement for a customer from this system. So it doesn't work great for customers on a monthly payment plan.
G2

Cons

Sometimes Worker takes a while to load and jobs don't always update on the schedule straight away without you having to reload the page, which is understandable but just something to be aware of if multiple jobs are being booked and moved at the same time
G2