Easy to navigate, helpful tutorials and responsive in the moment assistance and overall great customer service.
Capterra
The ability to automate many of our daily tasks and customer touch points.
Capterra
At times, there seems to be a delay in the connection.
Capterra
I really wish we had found Thermogrid sooner.
Capterra
Best thing about MHelpDesk is that it's all online and they have very supportive customer service reps.
GetApp
This will be VERY important to our company as we grow. Also the awesome amount of support that we have from the people behind the scenes.
GetApp
System is EXTREMELY LIMITED in what it can actually do.
GetApp
We followed the recommendations and loaded a huge library or parts only to discover that made finding the ones most usd here difficult and error prone. Most frustrating was service and training.
GetApp
MHelpDesk has made invoicing easier than what my company used in the past. It also allows all client information to be in one place.
Software Advice
It works great when you have service it is easy to use and learn even if your not a computer tech person.
Software Advice
Sometimes slow response times and difficulty resolving technical issues.
Software Advice
Drop boxes disappear and are under laying When you go back in calendar two weeks it doesn’t stay there after you exit out of a call.
Software Advice
