mhelpdesk vs Synchroteam

Home >

Synchroteam vs mhelpdesk

mhelpdesk vs Synchroteam Comparison

Synchroteam vs mhelpdesk Comparison

Change

4.1/5

Visit Website mhelpdesk

Change

Synchroteam

3.45/5

Visit Website Synchroteam

About Software

mhelpdesk

mhelpdesk is a potent field service software that automates every step of the field service process, from initial customer contact through payment. they provide their consumers cutting-edge mobile and web technologies that are unparalleled in terms of functionality, dependability, and performance. mhelpdesk is a remarkably user-friendly and cost-effective bundle that doesn't demand a significant initial outlay.since mhelpdesk is totally cloud-based, it can be used on any mobile device with an internet connec... Read more

Synchroteam

Synchroteam helps you manage mobile workforces efficiently, improve business procedures, and cut expenses. Scheduling, dispatch, calendar, work administration, reporting, CRM, inventory management, time tracking, invoicing, and Google maps are all available in Synchroteam. The software is ideal for SMBs, medium-sized businesses, and corporations in the HVAC, Electrical, Inspection, Pest Control, Plumbing, Maintenance, Scheduling, Security, and many more industries.... Read more

Rating Comparisons

Overall

4.1/5

3.45/5

Features

4.6/5

4.2/5

Customer Support

4.4/5

4.2/5

Pricing Score

3.9/5

4.3/5

Mobile App

3.6/5

Ease of Use

4.3/5

Popularity

4/5

3.7/5

Pros and Cons

Capterra

4.3/5

4.4/5

Pros

Easy to navigate, helpful tutorials and responsive in the moment assistance and overall great customer service.
Capterra

Pros

It was fantastic and I was ready to go after an hour from scheduling engineers to billing. The solution is super easy and they have responded very quickly to every question I have asked yet.
Capterra

Cons

At times, there seems to be a delay in the connection.
Capterra

Cons

The bad part is you have to try the software to see how it works so you tie up hundreds of hours of inputting your data.
Capterra

GetApp

4.3/5

4.4/5

Pros

Best thing about MHelpDesk is that it's all online and they have very supportive customer service reps.
GetApp

Pros

This is a great tool if you have employees who are out and about. Very easy to use and a great way to bring efficiency to your team that is in the field.
GetApp

Cons

System is EXTREMELY LIMITED in what it can actually do.
GetApp

Cons

This error will cost me hundreds of hours and thousands of dollars to move my data.
GetApp

Software Advice

4.3/5

4.4/5

Pros

MHelpDesk has made invoicing easier than what my company used in the past. It also allows all client information to be in one place.
Software Advice

Pros

Job reports are great to be able to go back on jobs and find out what was done and go over site pictures.
Software Advice

Cons

Sometimes slow response times and difficulty resolving technical issues.
Software Advice

Cons

Technicians are so limited in their permissions which is not ideal for empowered employees or small shops.
Software Advice

4.0/5

4.4/5

Pros

Super simple and easy to use, good reporting and easy scheduling
G2

Pros

Great for Automated Scheduling, Automatic Reminders, Calendar Management, Digital Signage, Document Management, Employee Databases, Employee Scheduling, Group Scheduling, Import/Export Data, Multi-Language, Reporting, Resource Management, and Task Management
G2

Cons

Recurring invoicing is not easy - especially challenging for retainer customers. There is no way to generate a statement for a customer from this system. So it doesn't work great for customers on a monthly payment plan.
G2

Cons

Need Mac however outsider Calendar Syncing, Accounting Integration, Client Website Integration, Email Integration, and Mobile Access are justified, despite all the trouble
G2