mhelpdesk vs ServicePower

Home >

ServicePower vs mhelpdesk

mhelpdesk vs ServicePower Comparison

ServicePower vs mhelpdesk Comparison

Change

4.1/5

Visit Website mhelpdesk

Change

ServicePower

4.1/5

Visit Website ServicePower

About Software

mhelpdesk

mHelpDesk is versatile field service software that automates business operations in a seamless manner. Its customizable dashboard and task assignment tools simplify every aspect of any task. It offers business owners an integrated solution for scheduling, billing, and client management. mHelpDesk's cloud-based platform provides on-field updates to technicians and off-field updates to managers, improving real-time collaboration.... Read more

ServicePower

ServicePower is an efficient and innovative software built on technology, and a field service program designed around user requirements, aimed at keeping the HVAC industry running smoothly and resolving bottlenecks in the process. Talking about the tools of this software, it makes better use of intelligent scheduling AI and machine learning, through which the technician's schedule can be optimized in an easy way. Tools like real-time tracking or dispatching enhance the performance of field workers. Servic... Read more

Rating Comparisons

Overall

4.1/5

Features

4.6/5

4/5

Customer Support

4.4/5

4.5/5

Pricing Score

3.9/5

4/5

Mobile App

3.6/5

4/5

Ease of Use

4.3/5

Popularity

4/5

4.1/5

Pros and Cons

Capterra

4.3/5

Pros

Easy to navigate, helpful tutorials and responsive in the moment assistance and overall great customer service.
Capterra

Pros

Ease of use and setup
Capterra

Cons

At times, there seems to be a delay in the connection.
Capterra

Cons

Better suited when used at the onset or when willing to restructure the business' data ahead of time
Capterra

GetApp

4.3/5

Pros

Best thing about MHelpDesk is that it's all online and they have very supportive customer service reps.
GetApp

Pros

Is able to integrate into any existing network system. SP Gantt is easy to work with, has a very great flow and feel to it.
GetApp

Cons

System is EXTREMELY LIMITED in what it can actually do.
GetApp

Cons

SPManager is clunky, requires older versions of java, causes a few issues with other applications in our network. Resource set up needs an overhaul, but once it is set up, it never breaks.
GetApp

Software Advice

4.3/5

4.29/5

Pros

MHelpDesk has made invoicing easier than what my company used in the past. It also allows all client information to be in one place.
Software Advice

Pros

Ease of usage, great support staff!
Software Advice

Cons

Sometimes slow response times and difficulty resolving technical issues.
Software Advice

Cons

Additional cost of programming is always a frustrating component.
Software Advice

4.0/5

Pros

Super simple and easy to use, good reporting and easy scheduling
G2

Pros

We have a large base of engineers and also can count on Solution Power to supply outcomes with little treatment from our Preparation Group.
G2

Cons

Recurring invoicing is not easy - especially challenging for retainer customers. There is no way to generate a statement for a customer from this system. So it doesn't work great for customers on a monthly payment plan.
G2

Cons