mhelpdesk vs ServicePower

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ServicePower vs mhelpdesk

mhelpdesk vs ServicePower Comparison

ServicePower vs mhelpdesk Comparison

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4.1/5

Visit Website mhelpdesk

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ServicePower

4.1/5

Visit Website ServicePower

About Software

mhelpdesk

mhelpdesk is a potent field service software that automates every step of the field service process, from initial customer contact through payment. they provide their consumers cutting-edge mobile and web technologies that are unparalleled in terms of functionality, dependability, and performance. mhelpdesk is a remarkably user-friendly and cost-effective bundle that doesn't demand a significant initial outlay.since mhelpdesk is totally cloud-based, it can be used on any mobile device with an internet connec... Read more

ServicePower

Leading field service management software provider ServicePower is committed to provide outstanding customer service and achieve considerable operational efficiencies. The only SaaS platform that enables firms to effectively manage both employee and contracted workforces is provided by ServicePower, which is trusted by field service organizations throughout the world like GE Appliances, LG, AIG, Allstate, and Siemens. In order to provide on-demand field service delivery in urban and difficult-to-reach region... Read more

Rating Comparisons

Overall

4.1/5

Features

4.6/5

4/5

Customer Support

4.4/5

4.5/5

Pricing Score

3.9/5

4/5

Mobile App

3.6/5

4/5

Ease of Use

4.3/5

Popularity

4/5

4.1/5

Pros and Cons

Capterra

4.3/5

Pros

Easy to navigate, helpful tutorials and responsive in the moment assistance and overall great customer service.
Capterra

Pros

Ease of use and setup
Capterra

Cons

At times, there seems to be a delay in the connection.
Capterra

Cons

Better suited when used at the onset or when willing to restructure the business' data ahead of time
Capterra

GetApp

4.3/5

Pros

Best thing about MHelpDesk is that it's all online and they have very supportive customer service reps.
GetApp

Pros

Is able to integrate into any existing network system. SP Gantt is easy to work with, has a very great flow and feel to it.
GetApp

Cons

System is EXTREMELY LIMITED in what it can actually do.
GetApp

Cons

SPManager is clunky, requires older versions of java, causes a few issues with other applications in our network. Resource set up needs an overhaul, but once it is set up, it never breaks.
GetApp

Software Advice

4.3/5

4.29/5

Pros

MHelpDesk has made invoicing easier than what my company used in the past. It also allows all client information to be in one place.
Software Advice

Pros

Ease of usage, great support staff!
Software Advice

Cons

Sometimes slow response times and difficulty resolving technical issues.
Software Advice

Cons

Additional cost of programming is always a frustrating component.
Software Advice

4.0/5

Pros

Super simple and easy to use, good reporting and easy scheduling
G2

Pros

We have a large base of engineers and also can count on Solution Power to supply outcomes with little treatment from our Preparation Group.
G2

Cons

Recurring invoicing is not easy - especially challenging for retainer customers. There is no way to generate a statement for a customer from this system. So it doesn't work great for customers on a monthly payment plan.
G2

Cons