mhelpdesk vs SAWIN

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SAWIN vs mhelpdesk

mhelpdesk vs SAWIN Comparison

SAWIN vs mhelpdesk Comparison

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4.1/5

Visit Website mhelpdesk

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SAWIN

3.84/5

Visit Website SAWIN

About Software

mhelpdesk

mHelpDesk is versatile field service software that automates business operations in a seamless manner. Its customizable dashboard and task assignment tools simplify every aspect of any task. It offers business owners an integrated solution for scheduling, billing, and client management. mHelpDesk's cloud-based platform provides on-field updates to technicians and off-field updates to managers, improving real-time collaboration.... Read more

SAWIN

SAWIN Pro is an all-in-one field service management software with features like CRM, service dispatch, accounting, etc. The software is used by various industries like home services, industrial services, and specialty services. Most of the businessmen use this software so that all their field work can be completed without any error. This software provides very satisfactory features for field customers. The process of online billing and sending invoices after the completion of the work maintains transparency ... Read more

Rating Comparisons

Overall

4.1/5

3.84/5

Features

4.6/5

2.3/5

Customer Support

4.4/5

4.2/5

Pricing Score

3.9/5

4.4/5

Mobile App

3.6/5

Ease of Use

4.3/5

Popularity

4/5

4.0/5

Pros and Cons

Capterra

4.3/5

4.4/5

Pros

Easy to navigate, helpful tutorials and responsive in the moment assistance and overall great customer service.
Capterra

Pros

The functions of being a dispatching and accounting system just works. Nothing really fancy but work well for what it is.
Capterra

Cons

At times, there seems to be a delay in the connection.
Capterra

Cons

Lack of reports or being able to be reactive to changes. Everything costs more money is custom. You want to know how much each individual tech made each week or month that will be x amount of money to program that. Those sorts of responses to what should be basic functions are not there. Also a lot of downtime issues and lack of support. Very slow Response times.
Capterra

GetApp

4.3/5

4.4/5

Pros

Best thing about MHelpDesk is that it's all online and they have very supportive customer service reps.
GetApp

Pros

It has a solution for the following parts of our business. Dispatch, accounting, AP, AR,GL, Inventory, Job Cost, paperless invoicing, web mobile tech application, payroll, customer notification system, customer web portal.
GetApp

Cons

System is EXTREMELY LIMITED in what it can actually do.
GetApp

Cons

We have been using this software for 20 years. We have no complaints.
GetApp

Software Advice

4.3/5

4.4/5

Pros

MHelpDesk has made invoicing easier than what my company used in the past. It also allows all client information to be in one place.
Software Advice

Pros

It has a solution for the following parts of our business. Dispatch, accounting, AP, AR,GL, Inventory, Job Cost, paperless invoicing, web mobile tech application, payroll, customer notification system, customer web portal.
Software Advice

Cons

Sometimes slow response times and difficulty resolving technical issues.
Software Advice

Cons

We have been using this software for 20 years. We have no complaints.
Software Advice

4.0/5

3.8/5

Pros

Super simple and easy to use, good reporting and easy scheduling
G2

Pros

The software has made progress in its 3.0 version promptly addressing bugs and issues. It requires some effort to locate account information it also offers a range of features and is easy to learn.
G2

Cons

Recurring invoicing is not easy - especially challenging for retainer customers. There is no way to generate a statement for a customer from this system. So it doesn't work great for customers on a monthly payment plan.
G2

Cons

It does require an expert user to resolve any problems. It may not cater to every businesss requirements. Relying on external references for understanding its functionality poses challenges.
G2