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mhelpdesk vs Payzerware

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Payzerware vs mhelpdesk

mhelpdesk vs Payzerware Comparison

Payzerware vs mhelpdesk Comparison

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About Software

mhelpdesk
mhelpdesk is a potent field service software that automates every step of the field service process, from initial customer contact through payment. they provide their consumers cutting-edge mobile and web technologies that are unparalleled in terms of functionality, dependability, and performance. mhelpdesk is a remarkably user-friendly and cost-effective bundle that doesn't demand a significant initial outlay.since mhelpdesk is totally cloud-based, it can be used on any mobile device with an internet connec... Read more
Payzerware
Payzerware is a cloud-based work the management SaaS, offering on the web and versatile admittance to support organizations. Office tasks are upheld by an underlying client relationship the executives (CRM) framework for bringing together client contacts and administration narratives. Inbound calls and service requests can be taken care of with dispatch capacities upheld by intuitive, schedule based professional planning. Programmed updates ready specialists to booked work arrangements while telling clients ... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
Features
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.1/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
Pricing Score
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.9/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.6/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.1/5
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Popularity
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
Pros

Easy to navigate, helpful tutorials and responsive in the moment assistance and overall great customer service.

Capterra
Pros

The software is very user friendly making it easy to input cards, see payments, give credit etc. Our money is in the bank the next day . Our customers love being able to go on our site and make payments from home. Payzer has top notch customer service !

Capterra
Cons

At times, there seems to be a delay in the connection.

Capterra
Cons

Our techs seem to have issues swiping cards they mostly have to enter them manually. It would be nice if this worked better.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
Pros

Best thing about MHelpDesk is that it's all online and they have very supportive customer service reps.

GetApp
Pros

The on boarding experience has been great. Very friendly knowledgeable people always willing to help with anything.

GetApp
Cons

System is EXTREMELY LIMITED in what it can actually do.

GetApp
Cons

Too many random sync errors to QuickBooks, which requires manually changing up the payment memo in some form to in order for Payzer to make another sync attempt.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
Pros

MHelpDesk has made invoicing easier than what my company used in the past. It also allows all client information to be in one place.

Software Advice
Pros

The product is very easy to learn. It had everything we needed and than some. The data migration went perfect. The entire payzerware team has been there every step of the way and very helpful. The online quick books syncs perfectly.

Software Advice
Cons

Sometimes slow response times and difficulty resolving technical issues.

Software Advice
Cons

The Profit Rino flat rate add on package is not near as robust as the program offered from Profit Rhino itself.

Software Advice
G2 img
G2
star-iconstar-iconstar-iconstar-iconblank-star-icon 4.0/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Pros

Super simple and easy to use, good reporting and easy scheduling

G2
Pros

Payzerware provides complete business management software including schedule / dispatch, invoicing, sales proposals, and maintenance agreements.

G2
Cons

Recurring invoicing is not easy - especially challenging for retainer customers. There is no way to generate a statement for a customer from this system. So it doesn't work great for customers on a monthly payment plan.

G2
Cons

payzer is good tool for invoicing and maintaining agreement.

G2

mhelpdesk vs. Payzerware Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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