mhelpdesk vs Payzerware

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Payzerware vs mhelpdesk

mhelpdesk vs Payzerware Comparison

Payzerware vs mhelpdesk Comparison

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4.1/5

Visit Website mhelpdesk

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Payzerware

4/5

Visit Website Payzerware

About Software

mhelpdesk

mHelpDesk is versatile field service software that automates business operations in a seamless manner. Its customizable dashboard and task assignment tools simplify every aspect of any task. It offers business owners an integrated solution for scheduling, billing, and client management. mHelpDesk's cloud-based platform provides on-field updates to technicians and off-field updates to managers, improving real-time collaboration.... Read more

Payzerware

Payzerware is a dedicated field service management software used by small and medium-sized businesses, through which you can conduct all the important tasks of the field business in an organized manner. This software also helps in tracking and optimizing the tasks. Payzerware's job costing feature helps in preparing an accurate analysis of the cost incurred in each project. The material and labor tracking tool helps in tracking the material and labor used in a job, so that the cost of work material can be ac... Read more

Rating Comparisons

Overall

4.1/5

4/5

Features

4.6/5

3.1/5

Customer Support

4.4/5

4.7/5

Pricing Score

3.9/5

4.6/5

Mobile App

3.6/5

3.1/5

Ease of Use

4.3/5

4.8/5

Popularity

4/5

4.1/5

Pros and Cons

Capterra

4.3/5

4.7/5

Pros

Easy to navigate, helpful tutorials and responsive in the moment assistance and overall great customer service.
Capterra

Pros

The software is very user friendly making it easy to input cards, see payments, give credit etc. Our money is in the bank the next day . Our customers love being able to go on our site and make payments from home. Payzer has top notch customer service !
Capterra

Cons

At times, there seems to be a delay in the connection.
Capterra

Cons

Our techs seem to have issues swiping cards they mostly have to enter them manually. It would be nice if this worked better.
Capterra

GetApp

4.3/5

4.7/5

Pros

Best thing about MHelpDesk is that it's all online and they have very supportive customer service reps.
GetApp

Pros

The on boarding experience has been great. Very friendly knowledgeable people always willing to help with anything.
GetApp

Cons

System is EXTREMELY LIMITED in what it can actually do.
GetApp

Cons

Too many random sync errors to QuickBooks, which requires manually changing up the payment memo in some form to in order for Payzer to make another sync attempt.
GetApp

Software Advice

4.3/5

4.7/5

Pros

MHelpDesk has made invoicing easier than what my company used in the past. It also allows all client information to be in one place.
Software Advice

Pros

The product is very easy to learn. It had everything we needed and than some. The data migration went perfect. The entire payzerware team has been there every step of the way and very helpful. The online quick books syncs perfectly.
Software Advice

Cons

Sometimes slow response times and difficulty resolving technical issues.
Software Advice

Cons

The Profit Rino flat rate add on package is not near as robust as the program offered from Profit Rhino itself.
Software Advice

4.0/5

4.5/5

Pros

Super simple and easy to use, good reporting and easy scheduling
G2

Pros

Payzerware provides complete business management software including schedule / dispatch, invoicing, sales proposals, and maintenance agreements.
G2

Cons

Recurring invoicing is not easy - especially challenging for retainer customers. There is no way to generate a statement for a customer from this system. So it doesn't work great for customers on a monthly payment plan.
G2

Cons