mhelpdesk vs Oracle

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Oracle vs mhelpdesk

mhelpdesk vs Oracle Comparison

Oracle vs mhelpdesk Comparison

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4.1/5

Visit Website mhelpdesk

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Oracle

3.8/5

Visit Website Oracle

About Software

mhelpdesk

mHelpDesk is versatile field service software that automates business operations in a seamless manner. Its customizable dashboard and task assignment tools simplify every aspect of any task. It offers business owners an integrated solution for scheduling, billing, and client management. mHelpDesk's cloud-based platform provides on-field updates to technicians and off-field updates to managers, improving real-time collaboration.... Read more

Oracle

Oracle Field Service Software is used for various industries, mainly aimed at telecommunications industry, delivery services, machinery and equipment maintenance, energy and utility companies, etc. This software has been designed keeping in mind the big business and the facility to improve their field services and satisfy the customers. This software is considered to be favorable for managing field business, and it saves a lot of time for business management and makes field work easier. Many automatic featur... Read more

Rating Comparisons

Overall

4.1/5

3.8/5

Features

4.6/5

Customer Support

4.4/5

3/5

Pricing Score

3.9/5

3/5

Mobile App

3.6/5

3.5/5

Ease of Use

4.3/5

5/5

Popularity

4/5

Pros and Cons

Capterra

4.3/5

5.0/5

Pros

Easy to navigate, helpful tutorials and responsive in the moment assistance and overall great customer service.
Capterra

Pros

The tool covers most requirements for the service activity from Call handling to dispatching and service inventory management. It also interfaced with the Service contract module
Capterra

Cons

At times, there seems to be a delay in the connection.
Capterra

Cons

The tool needs specific resource for installation and configuration
Capterra

GetApp

4.3/5

5/5

Pros

Best thing about MHelpDesk is that it's all online and they have very supportive customer service reps.
GetApp

Pros

The tool covers most requirements for the service activity from Call handling to dispatching and service inventory management. It also interfaced with the Service contract module
GetApp

Cons

System is EXTREMELY LIMITED in what it can actually do.
GetApp

Cons

The tool needs specific resource for installation and configuration
GetApp

4.0/5

3.6/5

Pros

Super simple and easy to use, good reporting and easy scheduling
G2

Pros

The most helpful thing is that it has a lot of features and options that can be implemented into your business
G2

Cons

Recurring invoicing is not easy - especially challenging for retainer customers. There is no way to generate a statement for a customer from this system. So it doesn't work great for customers on a monthly payment plan.
G2

Cons