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mhelpdesk vs GoServicePro

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GoServicePro vs mhelpdesk

mhelpdesk vs GoServicePro Comparison

GoServicePro vs mhelpdesk Comparison

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About Software

mhelpdesk
mhelpdesk is a potent field service software that automates every step of the field service process, from initial customer contact through payment. they provide their consumers cutting-edge mobile and web technologies that are unparalleled in terms of functionality, dependability, and performance. mhelpdesk is a remarkably user-friendly and cost-effective bundle that doesn't demand a significant initial outlay.since mhelpdesk is totally cloud-based, it can be used on any mobile device with an internet connec... Read more
GoServicePro
GoServicePro is a web-based field service management software that empowers entrepreneurs to streamline and computerize their business work processes by offering a set-up of coordinated items for executing capabilities, for example, automated field service scheduling, real-time communication, and partner management. The item is appropriate for the necessities of little and average sized organizations, as well concerning enormous endeavors in utilities, telecommunications, manufacturing, and high-tech industr... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.4/5
Features
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.9/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pricing Score
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.9/5
star-iconstar-iconstar-iconblank-star-iconblank-star-icon 3/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.6/5
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.5/5
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Popularity
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.9/5

Pros and Cons

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Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pros

Easy to navigate, helpful tutorials and responsive in the moment assistance and overall great customer service.

Capterra
Pros

It is a great tool for the IT departments to use. It even saves details from Email sent by creator.

Capterra
Cons

At times, there seems to be a delay in the connection.

Capterra
Cons

It is not very user friendly for business users. Only the ticket requestor on business side can update the ticket without any help from the IT Help Desk.

Capterra

mhelpdesk vs. GoServicePro Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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