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mhelpdesk vs GoServicePro

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GoServicePro vs mhelpdesk

mhelpdesk vs GoServicePro Comparison

GoServicePro vs mhelpdesk Comparison

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About Software

mhelpdesk
mHelpDesk is versatile field service software that automates business operations in a seamless manner. Its customizable dashboard and task assignment tools simplify every aspect of any task. It offers business owners an integrated solution for scheduling, billing, and client management. mHelpDesk's cloud-based platform provides on-field updates to technicians and off-field updates to managers, improving real-time collaboration.... Read more
GoServicePro
GoServicePro is a comprehensive field service management software designed specifically to meet the needs of service-based businesses. Offers seamless integration with various third-party applications and services, helping businesses synchronize data and processes with their existing tools and software. GoServicePro's asset management feature gives businesses full control over the status of their equipment and assets. The Customer Mobile App allows customers to place service requests, view scheduling, and ac... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.4/5
Features
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.9/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pricing Score
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.9/5
star-iconstar-iconstar-iconblank-star-iconblank-star-icon 3/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.6/5
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.5/5
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Popularity
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.9/5

Pros and Cons

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Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pros

Easy to navigate, helpful tutorials and responsive in the moment assistance and overall great customer service.

Capterra
Pros

It is a great tool for the IT departments to use. It even saves details from Email sent by creator.

Capterra
Cons

At times, there seems to be a delay in the connection.

Capterra
Cons

It is not very user friendly for business users. Only the ticket requestor on business side can update the ticket without any help from the IT Help Desk.

Capterra

mhelpdesk vs. GoServicePro Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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