mhelpdesk vs Fieldwork

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Fieldwork vs mhelpdesk

mhelpdesk vs Fieldwork Comparison

Fieldwork vs mhelpdesk Comparison

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4.1/5

Visit Website mhelpdesk

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Fieldwork

4.3/5

Visit Website Fieldwork

About Software

mhelpdesk

mHelpDesk is versatile field service software that automates business operations in a seamless manner. Its customizable dashboard and task assignment tools simplify every aspect of any task. It offers business owners an integrated solution for scheduling, billing, and client management. mHelpDesk's cloud-based platform provides on-field updates to technicians and off-field updates to managers, improving real-time collaboration.... Read more

Fieldwork

Fieldwork offers field service software for medium and large field businesses such as pest control, HVAC, cleaning, and landscaping. The software is a cloud-based platform that can be accessed from anywhere. The mobile application is a very important tool in the software that saves technician time. The business can view all the work performance on the dashboard, and assign tasks to any technician. Real-time tracking, automatic job scheduling, job reminders, electronic billing, and many more special features ... Read more

Rating Comparisons

Overall

4.1/5

4.3/5

Features

4.6/5

3.9/5

Customer Support

4.4/5

5/5

Pricing Score

3.9/5

5/5

Mobile App

3.6/5

3.5/5

Ease of Use

4.3/5

4.8/5

Popularity

4/5

3.8/5

Pros and Cons

Capterra

4.3/5

4.9/5

Pros

Easy to navigate, helpful tutorials and responsive in the moment assistance and overall great customer service.
Capterra

Pros

I have tried other pest control software programs to run my business and Fieldwork HQ is by far my favorite. Their customer support is the best I've ever experienced.
Capterra

Cons

At times, there seems to be a delay in the connection.
Capterra

Cons

I had an urgency once (operator error) not the software but they were closed. I could not get a hold of (IT) that day.
Capterra

GetApp

4.3/5

4.9/5

Pros

Best thing about MHelpDesk is that it's all online and they have very supportive customer service reps.
GetApp

Pros

The staff is amazing any issues they will gladly help and get it resolved as fast as possible. They are very friendly and wonderful people to deal with.
GetApp

Cons