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mhelpdesk vs Fieldwork

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Fieldwork vs mhelpdesk

mhelpdesk vs Fieldwork Comparison

Fieldwork vs mhelpdesk Comparison

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About Software

mhelpdesk
mhelpdesk is a potent field service software that automates every step of the field service process, from initial customer contact through payment. they provide their consumers cutting-edge mobile and web technologies that are unparalleled in terms of functionality, dependability, and performance. mhelpdesk is a remarkably user-friendly and cost-effective bundle that doesn't demand a significant initial outlay.since mhelpdesk is totally cloud-based, it can be used on any mobile device with an internet connec... Read more
Fieldwork
Fieldwork is software for pest control company management. It is cloud-based and includes free Android and iPhone mobile apps that enable technicians to operate offline and remotely in the field or on the way. Fieldwork is a service and operations management solution tailored to pest control companies. Fieldwork, which is deployed in the cloud and supported by free native mobile apps for iOS and Android, enables controllers, managers, and pest control technicians to work remotely while being operational. ... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Features
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.9/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
star-iconstar-iconstar-iconstar-iconstar-icon 5/5
Pricing Score
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.9/5
star-iconstar-iconstar-iconstar-iconstar-icon 5/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.6/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.5/5
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Popularity
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.9/5
Pros

Easy to navigate, helpful tutorials and responsive in the moment assistance and overall great customer service.

Capterra
Pros

I have tried other pest control software programs to run my business and Fieldwork HQ is by far my favorite. Their customer support is the best I've ever experienced.

Capterra
Cons

At times, there seems to be a delay in the connection.

Capterra
Cons

I had an urgency once (operator error) not the software but they were closed. I could not get a hold of (IT) that day.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.9/5
Pros

Best thing about MHelpDesk is that it's all online and they have very supportive customer service reps.

GetApp
Pros

The staff is amazing any issues they will gladly help and get it resolved as fast as possible. They are very friendly and wonderful people to deal with.

GetApp
Cons

System is EXTREMELY LIMITED in what it can actually do.

GetApp
Cons

Integrations was difficult due to our former software being unable to provide us the required information.

GetApp

mhelpdesk vs. Fieldwork Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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