Easy to navigate, helpful tutorials and responsive in the moment assistance and overall great customer service.
Capterra
This is very helpful for small companies like ours
Capterra
At times, there seems to be a delay in the connection.
Capterra
There were some bugs, but they fixed them quickly. The app is updated regularly.
Capterra
Best thing about MHelpDesk is that it's all online and they have very supportive customer service reps.
GetApp
The app looks very slick and is very easy to use.
GetApp
System is EXTREMELY LIMITED in what it can actually do.
GetApp
There were some bugs, but they fixed them quickly. The app is updated regularly.
GetApp
MHelpDesk has made invoicing easier than what my company used in the past. It also allows all client information to be in one place.
Software Advice
The app is awesome for small businesses.
Software Advice
Sometimes slow response times and difficulty resolving technical issues.
Software Advice
I don't have any cons about the app. Thank you!
Software Advice