Easy to navigate, helpful tutorials and responsive in the moment assistance and overall great customer service.
Capterra
Over all simple to use and I like that it syncs instantly
Capterra
At times, there seems to be a delay in the connection.
Capterra
The fact that I can’t look up a job by typing in the job number. I must type in the assigned w#. In order to find that I must scroll through 100+jobs to find it
Capterra
Best thing about MHelpDesk is that it's all online and they have very supportive customer service reps.
GetApp
Ease of use. It works well. The system captures what we require
GetApp
System is EXTREMELY LIMITED in what it can actually do.
GetApp
A few glitches once and awhile but overall pretty good
GetApp
Super simple and easy to use, good reporting and easy scheduling
G2
FieldEquip's inspection and compliance module is the best. We are using it for almost a year and managing all our safety compliance through this.
G2
Recurring invoicing is not easy - especially challenging for retainer customers. There is no way to generate a statement for a customer from this system. So it doesn't work great for customers on a monthly payment plan.
G2
App needs to add more inbuilt integrations
G2
