mhelpdesk vs FieldCircle

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FieldCircle vs mhelpdesk

mhelpdesk vs FieldCircle Comparison

FieldCircle vs mhelpdesk Comparison

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4.1/5

Visit Website mhelpdesk

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FieldCircle

4.4/5

Visit Website FieldCircle

About Software

mhelpdesk

mHelpDesk is versatile field service software that automates business operations in a seamless manner. Its customizable dashboard and task assignment tools simplify every aspect of any task. It offers business owners an integrated solution for scheduling, billing, and client management. mHelpDesk's cloud-based platform provides on-field updates to technicians and off-field updates to managers, improving real-time collaboration.... Read more

FieldCircle

FieldCircle is a comprehensive and ideal field service management software that helps businesses effectively manage their service operations, improve customer experience, and increase profitability. The software provides customers with a web portal where they can access the status of their services, billing information, and other details, increasing transparency and customer satisfaction. FieldCircle allows customers, prospects, and sales leads to store information in one place. The software allows users to ... Read more

Rating Comparisons

Overall

4.1/5

4.4/5

Features

4.6/5

3.1/5

Customer Support

4.4/5

4.8/5

Pricing Score

3.9/5

4.8/5

Mobile App

3.6/5

4.4/5

Ease of Use

4.3/5

4.8/5

Popularity

4/5

4.5/5

Pros and Cons

Capterra

4.3/5

4.6/5

Pros

Easy to navigate, helpful tutorials and responsive in the moment assistance and overall great customer service.
Capterra

Pros

Good preventive maintenance and WO management feature- Simple and real-time collaboration for smoother work processes- Work planning and allocation is easier- Complete activity level visibility of team's work is very handy.
Capterra

Cons

At times, there seems to be a delay in the connection.
Capterra

Cons

A strong payment collection capability could be helpful.
Capterra

GetApp

4.3/5

4.6/5

Pros

Best thing about MHelpDesk is that it's all online and they have very supportive customer service reps.
GetApp

Pros

Tracks all the aspects of maintenance activities and simple reports that provide great insights.
GetApp

Cons

System is EXTREMELY LIMITED in what it can actually do.
GetApp

Cons

I think the mobile app needs some upgrade.
GetApp

Software Advice

4.3/5

4.6/5

Pros

MHelpDesk has made invoicing easier than what my company used in the past. It also allows all client information to be in one place.
Software Advice

Pros

Good automation featuresEasy to plan preventive maintenanceTechnician scheduling is seamless.
Software Advice

Cons

Sometimes slow response times and difficulty resolving technical issues.
Software Advice

Cons

Some features like reimbursement management could improve.
Software Advice

4.0/5

4.9/5

Pros

Super simple and easy to use, good reporting and easy scheduling
G2

Pros

Field Circle took their time to help me set up and optimize my workflow on their platform. With this software we improve and expedite our workforce, making it easier to take on more jobs and clearly see the stages and process. Keeping everyone accountable.
G2

Cons

Recurring invoicing is not easy - especially challenging for retainer customers. There is no way to generate a statement for a customer from this system. So it doesn't work great for customers on a monthly payment plan.
G2

Cons