mhelpdesk vs Field Promax

Field Promax vs mhelpdesk

mhelpdesk vs Field Promax Comparison

Field Promax vs mhelpdesk Comparison

Change

4.1/5

Visit Website mhelpdesk

mhelpdesk

Change

4.4/5

Visit Website Field Promax

Field Promax

About Software

mHelpDesk is versatile field service software that automates business operations in a seamless manner. Its customizable dashboard and task assignment tools simplify every aspect of any task. It offers business owners an integrated solution for scheduling, billing, and client management. mHelpDesk's cloud-based platform provides on-field updates to technicians and off-field updates to managers, improving real-time collaboration.... Read more

FieldPromax is a large field service software company in the United States that designs field service management software for medium and large businesses. This software provides services in many major areas, such as HVAC, fire protection, alarm company, plumbing, locksmith or any other area, and is designed with many features to run smoothly. The mobile application of this software helps in operating the business easily from any place. For this, you can easily assign jobs to field workers or track the perfor... Read more

Rating Comparisons

Overall

4.1/5

4.4/5

Features

4.6/5

4.2/5

Customer Support

4.4/5

5/5

Pricing Score

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3.9/5

5/5

Mobile App

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3.6/5

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3.25/5

Ease of Use

4.3/5

5/5

Popularity

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4/5

4.2/5

Pros and Cons

Capterra

4.3/5

5.0/5

Pros

Easy to navigate, helpful tutorials and responsive in the moment assistance and overall great customer service.
Capterra

Pros

FieldPromax is the best value for money. It has all the necessary functionalities to organize my work and keep in touch with my technicians.
Capterra

Cons

At times, there seems to be a delay in the connection.
Capterra

Cons

Sometimes it's a bit slow. They can optimize the speed.
Capterra

GetApp

4.3/5

5.0/5

Pros

Best thing about MHelpDesk is that it's all online and they have very supportive customer service reps.
GetApp

Pros

Easy to use, intuitive, affordable and great support!
GetApp

Cons

System is EXTREMELY LIMITED in what it can actually do.
GetApp

Cons

A lot of bells and whistles like GPS tracking that have a learning curve.
GetApp

Software Advice

4.3/5

5.0/5

Pros

MHelpDesk has made invoicing easier than what my company used in the past. It also allows all client information to be in one place.
Software Advice

Pros

Finding the app very easy to use and helpful.
Software Advice

Cons

Sometimes slow response times and difficulty resolving technical issues.
Software Advice

Cons

A lot of bells and whistles like GPS tracking that have a learning curve.
Software Advice

mhelpdesk vs. Field Promax Features

Billing & Invoicing

Multi Location Inventory

Job Dispatching

Time Tracking

Custom Template (Email and job card)

Job Scheduling

Geofencing

Appointment management

Purchase order supplier management

Customer web portal

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