mhelpdesk vs Field Promax

Field Promax vs mhelpdesk

mhelpdesk vs Field Promax Comparison

Field Promax vs mhelpdesk Comparison

Change

4.1/5

Visit Website mhelpdesk

mhelpdesk

Change

4.4/5

Visit Website Field Promax

Field Promax

About Software

mhelpdesk is a potent field service software that automates every step of the field service process, from initial customer contact through payment. they provide their consumers cutting-edge mobile and web technologies that are unparalleled in terms of functionality, dependability, and performance. mhelpdesk is a remarkably user-friendly and cost-effective bundle that doesn't demand a significant initial outlay.since mhelpdesk is totally cloud-based, it can be used on any mobile device with an internet connec... Read more

Field Promax is a cloud-based field service management software program specifically created for service delivery companies. The intelligent digital tool is well-known for its wide variety of capabilities that may be used to optimize business operations and increase process efficiency. In essence, Field Promax allows one to manage and thoroughly automate every aspect of corporate operations. It provides online tools for scheduling, dispatching, estimating, monitoring, reporting, and other duties.... Read more

Rating Comparisons

Overall

4.1/5

4.4/5

Features

4.6/5

4.2/5

Customer Support

4.4/5

5/5

Pricing Score

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3.9/5

5/5

Mobile App

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3.6/5

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3.25/5

Ease of Use

4.3/5

5/5

Popularity

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4/5

4.2/5

Pros and Cons

Capterra

4.3/5

5.0/5

Pros

Easy to navigate, helpful tutorials and responsive in the moment assistance and overall great customer service.
Capterra

Pros

FieldPromax is the best value for money. It has all the necessary functionalities to organize my work and keep in touch with my technicians.
Capterra

Cons

At times, there seems to be a delay in the connection.
Capterra

Cons

Sometimes it's a bit slow. They can optimize the speed.
Capterra

GetApp

4.3/5

5.0/5

Pros

Best thing about MHelpDesk is that it's all online and they have very supportive customer service reps.
GetApp

Pros

Easy to use, intuitive, affordable and great support!
GetApp

Cons

System is EXTREMELY LIMITED in what it can actually do.
GetApp

Cons

A lot of bells and whistles like GPS tracking that have a learning curve.
GetApp

Software Advice

4.3/5

5.0/5

Pros

MHelpDesk has made invoicing easier than what my company used in the past. It also allows all client information to be in one place.
Software Advice

Pros

Finding the app very easy to use and helpful.
Software Advice

Cons

Sometimes slow response times and difficulty resolving technical issues.
Software Advice

Cons

A lot of bells and whistles like GPS tracking that have a learning curve.
Software Advice

mhelpdesk vs. Field Promax Features

Billing & Invoicing

Multi Location Inventory

Job Dispatching

Time Tracking

Custom Template (Email and job card)

Job Scheduling

Geofencing

Appointment management

Purchase order supplier management

Customer web portal

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