Easy to navigate, helpful tutorials and responsive in the moment assistance and overall great customer service.
Capterra
My overall experience is very good like support team management or software very nice simple effective to improve business efficiency.My overall experience is very good like support team management or software very nice simple effective to improve business efficiency.
Capterra
At times, there seems to be a delay in the connection.
Capterra
The ability to track and response rate associated with this app are great. Easy to interact with the team.
Capterra
Best thing about MHelpDesk is that it's all online and they have very supportive customer service reps.
GetApp
My overall experience is very good like support team management or software very nice simple effective to improve business efficiency.
GetApp
System is EXTREMELY LIMITED in what it can actually do.
GetApp
Sometimes customers do not get invoices and they go into spam.
GetApp
MHelpDesk has made invoicing easier than what my company used in the past. It also allows all client information to be in one place.
Software Advice
Invoice and contract tracking has put the company record accurate, Inventory tracking and employees management is a pro
Software Advice
Sometimes slow response times and difficulty resolving technical issues.
Software Advice
with such like a software in the company, i don't complain of anything if not appreciating the developers for the best work
Software Advice
Super simple and easy to use, good reporting and easy scheduling
G2
Ease of entering your car's odometer reading. You can either photograph it or enter it manually, and also check a box that auto-fills the number for each trip start.
G2
Recurring invoicing is not easy - especially challenging for retainer customers. There is no way to generate a statement for a customer from this system. So it doesn't work great for customers on a monthly payment plan.
G2
The necessity to
G2
