Easy to navigate, helpful tutorials and responsive in the moment assistance and overall great customer service.
Capterra
It's easy to use and has the functionality we require. Migrating from another online system was easy and any questions/problems were quickly resolved.
Capterra
At times, there seems to be a delay in the connection.
Capterra
The product is limited to the discipline and available time of the fieldworkers to complete and update the status of tasks assigned.
Capterra
Best thing about MHelpDesk is that it's all online and they have very supportive customer service reps.
GetApp
It has amazing features covering most of the needs of any type of users , it is affordable and will not cost you a fortune like other solutions.
GetApp
System is EXTREMELY LIMITED in what it can actually do.
GetApp
Every job and associated detail is at the click of a button, no more running out of stock, no more office and field mistakes that cost time and ultimately money.
GetApp
MHelpDesk has made invoicing easier than what my company used in the past. It also allows all client information to be in one place.
Software Advice
With Eye on Task the process of alignment in businesses between different departments within a company has become one of the greatest tools to make business practices more efficient.
Software Advice
Sometimes slow response times and difficulty resolving technical issues.
Software Advice
Sometimes the data can be too much, which can lead to bottlenecks.
Software Advice
Super simple and easy to use, good reporting and easy scheduling
G2
The way it streamlines intricate processes showcases your team's deep understanding of user needs and industry demands. It's evident that your software will not only make a positive impact on our operations but also set a new standard for excellence in this domain.
G2
Recurring invoicing is not easy - especially challenging for retainer customers. There is no way to generate a statement for a customer from this system. So it doesn't work great for customers on a monthly payment plan.
G2
No complaints from my side.Thank you once again for your dedication to delivering such an exceptional software solution. It's a testament to your company's commitment to excellence.
G2
