mhelpdesk vs EyeOnTask

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EyeOnTask vs mhelpdesk

mhelpdesk vs EyeOnTask Comparison

EyeOnTask vs mhelpdesk Comparison

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4.1/5

Visit Website mhelpdesk

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EyeOnTask

4.4/5

Visit Website EyeOnTask

About Software

mhelpdesk

mhelpdesk is a potent field service software that automates every step of the field service process, from initial customer contact through payment. they provide their consumers cutting-edge mobile and web technologies that are unparalleled in terms of functionality, dependability, and performance. mhelpdesk is a remarkably user-friendly and cost-effective bundle that doesn't demand a significant initial outlay.since mhelpdesk is totally cloud-based, it can be used on any mobile device with an internet connec... Read more

EyeOnTask

EyeOnTask is a Field Worker management software that allows field service businesses and workers manage clients, jobs, inventory, and bills all in one place. Users can generate quotations, transform quotations into jobs automatically, group several services into a single task, and assign many field workers to a single job. Real-time location monitoring, custom forms, custom invoicing, client management, inventory management, transaction history, a comprehensive dashboard, and much more are among top features... Read more

Rating Comparisons

Overall

4.1/5

4.4/5

Features

4.6/5

Customer Support

4.4/5

4.8/5

Pricing Score

3.9/5

4.8/5

Mobile App

3.6/5

3.75/5

Ease of Use

4.3/5

4.5/5

Popularity

4/5

4.5/5

Pros and Cons

Capterra

4.3/5

4.9/5

Pros

Easy to navigate, helpful tutorials and responsive in the moment assistance and overall great customer service.
Capterra

Pros

It's easy to use and has the functionality we require. Migrating from another online system was easy and any questions/problems were quickly resolved.
Capterra

Cons

At times, there seems to be a delay in the connection.
Capterra

Cons

The product is limited to the discipline and available time of the fieldworkers to complete and update the status of tasks assigned.
Capterra

GetApp

4.3/5

4.9/5

Pros

Best thing about MHelpDesk is that it's all online and they have very supportive customer service reps.
GetApp

Pros

It has amazing features covering most of the needs of any type of users , it is affordable and will not cost you a fortune like other solutions.
GetApp

Cons

System is EXTREMELY LIMITED in what it can actually do.
GetApp

Cons

Every job and associated detail is at the click of a button, no more running out of stock, no more office and field mistakes that cost time and ultimately money.
GetApp

Software Advice

4.3/5

4.9/5

Pros

MHelpDesk has made invoicing easier than what my company used in the past. It also allows all client information to be in one place.
Software Advice

Pros

With Eye on Task the process of alignment in businesses between different departments within a company has become one of the greatest tools to make business practices more efficient.
Software Advice

Cons

Sometimes slow response times and difficulty resolving technical issues.
Software Advice

Cons

Sometimes the data can be too much, which can lead to bottlenecks.
Software Advice

4.0/5

5.0/5

Pros

Super simple and easy to use, good reporting and easy scheduling
G2

Pros

The way it streamlines intricate processes showcases your team's deep understanding of user needs and industry demands. It's evident that your software will not only make a positive impact on our operations but also set a new standard for excellence in this domain.
G2

Cons

Recurring invoicing is not easy - especially challenging for retainer customers. There is no way to generate a statement for a customer from this system. So it doesn't work great for customers on a monthly payment plan.
G2

Cons

No complaints from my side.Thank you once again for your dedication to delivering such an exceptional software solution. It's a testament to your company's commitment to excellence.
G2