Easy to navigate, helpful tutorials and responsive in the moment assistance and overall great customer service.
Capterra
I like how easy it is to navigate and everything it offers.
Capterra
At times, there seems to be a delay in the connection.
Capterra
I haven't found anything so far that I don't like.
Capterra
Best thing about MHelpDesk is that it's all online and they have very supportive customer service reps.
GetApp
Very user friendly and has great features. Adding customers, contracts and payments with ease.
GetApp
System is EXTREMELY LIMITED in what it can actually do.
GetApp
That all my emails to clients go to spam as I cannot figure out how to link my email directly to estimates and follow up emails.
GetApp
MHelpDesk has made invoicing easier than what my company used in the past. It also allows all client information to be in one place.
Software Advice
There is a few areas I liked most about this software. Customer service is a personal experience with quick and custom tailer help to my specific needs for the software. Also they offer help with other areas of my business like finding the best insurance and workers compensation for my industry.
Software Advice
Sometimes slow response times and difficulty resolving technical issues.
Software Advice
I don't have any comments for this section.
Software Advice
Super simple and easy to use, good reporting and easy scheduling
G2
Contractor + has helped me get much more organized which in turn makes me look more professional.
G2
Recurring invoicing is not easy - especially challenging for retainer customers. There is no way to generate a statement for a customer from this system. So it doesn't work great for customers on a monthly payment plan.
G2
I haven't really found anything to complain about with it. It's easy to implement and use and has so many features that it's an all-in-one product for my business. The workers didn't like the fact that everything can be tracked if I decide to monitor things that way.
G2
