mhelpdesk vs BlueFolder

Home >

BlueFolder vs mhelpdesk

mhelpdesk vs BlueFolder Comparison

BlueFolder vs mhelpdesk Comparison

Change

4.1/5

Visit Website mhelpdesk

Change

BlueFolder

4.4/5

Visit Website BlueFolder

About Software

mhelpdesk

mhelpdesk is a potent field service software that automates every step of the field service process, from initial customer contact through payment. they provide their consumers cutting-edge mobile and web technologies that are unparalleled in terms of functionality, dependability, and performance. mhelpdesk is a remarkably user-friendly and cost-effective bundle that doesn't demand a significant initial outlay.since mhelpdesk is totally cloud-based, it can be used on any mobile device with an internet connec... Read more

BlueFolder

Adaptable. Adjustable. Simple. BlueFolder really takes a look at every one of the crates. BlueFolder was worked for field upkeep groups, by genuine field service experts. Customised (and automated) to accommodate your business processes. Each business is unique, and many out-of-the case arrangements simply don't cut it (ditch the square stake with circular openings). With BlueFolder, you can tweak your work requests to work precisely as you anticipate that they should (saving you a lot of time). You will ... Read more

Rating Comparisons

Overall

4.1/5

4.4/5

Features

4.6/5

3.9/5

Customer Support

4.4/5

4.8/5

Pricing Score

3.9/5

4.5/5

Mobile App

3.6/5

Ease of Use

4.3/5

4.7/5

Popularity

4/5

4.3/5

Pros and Cons

Capterra

4.3/5

4.7/5

Pros

Easy to navigate, helpful tutorials and responsive in the moment assistance and overall great customer service.
Capterra

Pros

Great FSM platform for our business as well as many of our industry partners.
Capterra

Cons

At times, there seems to be a delay in the connection.
Capterra

Cons

Software is a little bulky and takes time to learn, but other than that it is great.
Capterra

GetApp

4.3/5

4.7/5

Pros

Best thing about MHelpDesk is that it's all online and they have very supportive customer service reps.
GetApp

Pros

The feature I like most about this software is the ability to easily create work orders and assign to the technicians. Everything is saved, and easily accessible.
GetApp

Cons

System is EXTREMELY LIMITED in what it can actually do.
GetApp

Cons

Many of which are completely missing from similar software.
GetApp

Software Advice

4.3/5

4.7/5

Pros

MHelpDesk has made invoicing easier than what my company used in the past. It also allows all client information to be in one place.
Software Advice

Pros

The flow of a work order, from quote, to executed work order an scheduling, to completion of work order with a signature feature, to batching work orders to Quickbooks.
Software Advice

Cons

Sometimes slow response times and difficulty resolving technical issues.
Software Advice

Cons

Lacking a Drag and Drop feature and project management.
Software Advice

4.0/5

4.3/5

Pros

Super simple and easy to use, good reporting and easy scheduling
G2

Pros

The feature I like most about this software is the ability to easily create work orders and assign to the technicians. Everything is saved, and easily accessible.
G2

Cons

Recurring invoicing is not easy - especially challenging for retainer customers. There is no way to generate a statement for a customer from this system. So it doesn't work great for customers on a monthly payment plan.
G2

Cons