QuickBooks integration is seamless. The ease of the program and the bonus low-cost is amazing.
Capterra
I really like to have all aspects of the job coordinated within SW21. From the scheduling, to the billing, to the vendor invoices, it all ties together centered around the job. I think the accounting program within SW21 is very efficient.
Capterra
Does not work correctly most of the time, confusing to use with too many steps to set up service calls.
Capterra
There are a few small things I would like to see tweeked but not enough to have called about it. For the most part, I am very happy with the program.
Capterra
Easy to manage and very helpful everywhere (office, on a field)
GetApp
Love the ability for the employees in the field and in the office to share and enter data.
GetApp
Some features are on PC but not on mobile.
GetApp
There are some limitations within the boundaries of the developers who created the software. Such as we've had problems adding simple HTML img tags to the automated Successware21 customer emails.
GetApp
The ability to store everything together.
Software Advice
I have been using this software for my company's service-based business, and I can confidently say that it helps lots to manage my operations. The software allows me to effortlessly create and manage appointments, assign jobs to technicians, and track their progress in real-time.
Software Advice
It did not integrate with QuickBooks Online as we had hoped. It integrates with it, but not everything transfers.
Software Advice
I face some minor issues on Purchase Order and Exports Reports but it was quickly solved by the support team.
Software Advice
It is an easy to use service that gives good results at work as it can be used in the background and you can easily dispatch with this service.
G2
Puts all aspects of our business in one place. Allows us to be mobile but connected via the software and successware mobile.
G2
The app is very useful, but certain things can only reliably be done through the website (like marking a job done, scheduling future work and updating client details).
G2
My accountant is not familiar with the program and that limits what she can do and help with in the accounting side.
G2
