Kickserv vs Smart Service

Home >

Smart Service vs Kickserv

Kickserv vs Smart Service Comparison

Smart Service vs Kickserv Comparison

Change

4/5

Visit Website Kickserv

Change

Smart Service

3.2/5

Visit Website Smart Service

About Software

Kickserv

Kickserv offers an efficient and affordable method to schedule and manage jobs, estimates, invoices, and payments while managing leads, scheduling them, and managing them remotely. All plans come with mobile apps for iOS and Android as well as QuickBooks integration. Kickserv is made to work for a variety of different businesses, including those related to plumbing, HVAC, computer repair, electrical work, handyman services, carpet cleaning, lawn care, painting, pool maintenance, maid services, pest contr... Read more

Smart Service

Smart Service is a direct QuickBooks add-on that adds scheduling, dispatching, and more, making QuickBooks into a one-stop search for all the administrative requirements facing the cutting edge field service company. In addition, the portable Smart Service framework expands QuickBooks with client management, work orders, directing, time tracking, stock, estimates, digital structures, workforce tracking, service histories, and many other easy-to-use features. Smart Service will help: Manage customers,Schedule... Read more

Rating Comparisons

Overall

4/5

3.2/5

Features

4.3/5

2.8/5

Customer Support

4.4/5

4.3/5

Pricing Score

4.4/5

4.2/5

Mobile App

2.8/5

Ease of Use

4.4/5

4.2/5

Popularity

4.1/5

Pros and Cons

Capterra

4.4/5

4.3/5

Pros

QuickBooks integration is seamless. The ease of the program and the bonus low-cost is amazing.
Capterra

Pros

The ease of moving jobs and seeing jobs, the interaction with Quickbooks is superb. Customer Support is great, the guys are quick to fix any issues plus very helpful in explaining features.
Capterra

Cons

Does not work correctly most of the time, confusing to use with too many steps to set up service calls.
Capterra

Cons

I bought it out right paid on it for three years and it was worthless to me on the old computer. They didn’t even have anybody that could give me a password to open it up.
Capterra

GetApp

4.4/5

4.3/5

Pros

Easy to manage and very helpful everywhere (office, on a field)
GetApp

Pros

Extremely user friendly, fast and reliable, customer care is attentive and extremely helpful, we can't say enough good things about it.
GetApp

Cons

Some features are on PC but not on mobile.
GetApp

Cons

My customer service experience with them was horrible. Our QuickBooks data is also corrupt from the information from Smart Service not transferring correctly.
GetApp

Software Advice

4.4/5

4.3/5

Pros

The ability to store everything together.
Software Advice

Pros

Smart Service has streamlined and simplified our scheduling processes, service and billing. It has cut my paperwork down by half, allowing me to get other business tasks done that were going by the wayside.
Software Advice

Cons

It did not integrate with QuickBooks Online as we had hoped. It integrates with it, but not everything transfers.
Software Advice

Cons

The first year, it was difficult flipping back and forth between Quickbooks and SmartService, until we built up a history on our customers.
Software Advice

4.4/5

4.2/5

Pros

It is an easy to use service that gives good results at work as it can be used in the background and you can easily dispatch with this service.
G2

Pros

Their customer service is so helpful. They go above and beyond to solve our issues. The software itself is so functional, ease of use is undeniable.
G2

Cons

The app is very useful, but certain things can only reliably be done through the website (like marking a job done, scheduling future work and updating client details).
G2

Cons