QuickBooks integration is seamless. The ease of the program and the bonus low-cost is amazing.
Capterra
The software has been great and has performed as described. The integration team has been awesome as well.
Capterra
Does not work correctly most of the time, confusing to use with too many steps to set up service calls.
Capterra
From a technician and management perspective the platform either does not record any of your information for the day because it failed to sync or it crashes and won't log you in on the day.
Capterra
Easy to manage and very helpful everywhere (office, on a field)
GetApp
Customer support is the best. Nice to be able to talk to real people and have them remote in and help with issues.
GetApp
Some features are on PC but not on mobile.
GetApp
Nothing we were sold or told would work ended up working. This has been an extremely disappointing, costly and frustrating experience with SimPro
GetApp
The ability to store everything together.
Software Advice
The Quote features and catalogue worked well
Software Advice
It did not integrate with QuickBooks Online as we had hoped. It integrates with it, but not everything transfers.
Software Advice
Time entering, looking back on jobs, live time costing
Software Advice
Easy-to-use / Easy-to-learn cloud application
Trust Radius
Good webinars
Trust Radius
More ability to customise templates (like adding additional artwork, pictures)
Trust Radius
Ability to create leave forms for the employees (to my best knowledge, this doesn't exist)
Trust Radius
It is an easy to use service that gives good results at work as it can be used in the background and you can easily dispatch with this service.
G2
The program has definitely made the administration and workflow much easier. This then feeds back with good reporting. Once you understand the interconnection of each element of the app/program, it makes the communication within my division and clients much easier
G2
The app is very useful, but certain things can only reliably be done through the website (like marking a job done, scheduling future work and updating client details).
G2
One thing that was difficult was the first initial setup so that it can work within our industry. There are still a few things that we need to find a work around for as our application or approach is a bit different to the general trades
G2
