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Kickserv vs Simpro

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Simpro vs Kickserv

Kickserv vs Simpro Comparison

Simpro vs Kickserv Comparison

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About Software

Kickserv
Kickserv offers an efficient and affordable method to schedule and manage jobs, estimates, invoices, and payments while managing leads, scheduling them, and managing them remotely. All plans come with mobile apps for iOS and Android as well as QuickBooks integration. Kickserv is made to work for a variety of different businesses, including those related to plumbing, HVAC, computer repair, electrical work, handyman services, carpet cleaning, lawn care, painting, pool maintenance, maid services, pest contr... Read more
Simpro
Simpro stands as a robust job management software solution meticulously designed by trade contractors, with trade contractors in mind. If your business grapples with challenges such as quoting multi-stage projects, inventory management, technician communication, or any other facets of your workflow, Simpro offers a seamless platform to address these pressing issues while simultaneously enhancing your productivity and boosting your profits. With a user base exceeding 250,000 field service professionals acr... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.2/5
Features
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
Pricing Score
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
Mobile App
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.8/5
NA
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.9/5
Popularity
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.4/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
Pros

QuickBooks integration is seamless. The ease of the program and the bonus low-cost is amazing.

Capterra
Pros

The software has been great and has performed as described. The integration team has been awesome as well.

Capterra
Cons

Does not work correctly most of the time, confusing to use with too many steps to set up service calls.

Capterra
Cons

From a technician and management perspective the platform either does not record any of your information for the day because it failed to sync or it crashes and won't log you in on the day.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
Pros

Easy to manage and very helpful everywhere (office, on a field)

GetApp
Pros

Customer support is the best. Nice to be able to talk to real people and have them remote in and help with issues.

GetApp
Cons

Some features are on PC but not on mobile.

GetApp
Cons

Nothing we were sold or told would work ended up working. This has been an extremely disappointing, costly and frustrating experience with SimPro

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
Pros

The ability to store everything together.

Software Advice
Pros

The Quote features and catalogue worked well

Software Advice
Cons

It did not integrate with QuickBooks Online as we had hoped. It integrates with it, but not everything transfers.

Software Advice
Cons

Time entering, looking back on jobs, live time costing

Software Advice
Trust-radius img
Trust Radius
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.9/5
Pros

Easy-to-use / Easy-to-learn cloud application

Trust Radius
Pros

Good webinars

Trust Radius
Cons

More ability to customise templates (like adding additional artwork, pictures)

Trust Radius
Cons

Ability to create leave forms for the employees (to my best knowledge, this doesn't exist)

Trust Radius
G2 img
G2
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
Pros

It is an easy to use service that gives good results at work as it can be used in the background and you can easily dispatch with this service.

G2
Pros

The program has definitely made the administration and workflow much easier. This then feeds back with good reporting. Once you understand the interconnection of each element of the app/program, it makes the communication within my division and clients much easier

G2
Cons

The app is very useful, but certain things can only reliably be done through the website (like marking a job done, scheduling future work and updating client details).

G2
Cons

One thing that was difficult was the first initial setup so that it can work within our industry. There are still a few things that we need to find a work around for as our application or approach is a bit different to the general trades

G2

Kickserv vs. Simpro Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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