Kickserv vs ServMan

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ServMan vs Kickserv

Kickserv vs ServMan Comparison

ServMan vs Kickserv Comparison

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4/5

Visit Website Kickserv

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ServMan

4.04/5

Visit Website ServMan

About Software

Kickserv

Kickserve is a cloud-based field service software that is especially known for managing medium-sized businesses with great efficiency. This software is designed for HVAC and plumbing. This software has proved to be very helpful in securing and storing all the important data of the customers in an organized manner. Through this, the service provided to the customers, payment information can be tracked through easy steps. This software also provides the facility to send invoices and collect payments. Kickserve... Read more

ServMan

ServMan field service software is commonly referred to as Enterprise Resource Planning (ERP) software, but it is specifically developed to make the operations of field businesses more advanced and dynamic. This software can be customized to suit your business's specific and progressive needs, thereby streamlining your business operations. With the help of features like job scheduling and dispatching, this software allows you to assign the right technician to the right job at the right time. Its special featu... Read more

Rating Comparisons

Overall

4/5

4.04/5

Features

4.3/5

4.0/5

Customer Support

4.4/5

Pricing Score

4.4/5

3.8/5

Mobile App

2.8/5

Ease of Use

4.4/5

4.1/5

Popularity

4.1/5

3.9/5

Pros and Cons

Capterra

4.4/5

4.3/5

Pros

QuickBooks integration is seamless. The ease of the program and the bonus low-cost is amazing.
Capterra

Pros

PROGRAM DOES ALOT AS LONG AS YOU UTILIZE SERVMAN. TRYING TO GO BACK AND CHANGE DIFFERENT AREA'S AND TRAIN EXISITING STAFF HAS BEEN VERY TIME CONSUMING.
Capterra

Cons

Does not work correctly most of the time, confusing to use with too many steps to set up service calls.
Capterra

Cons

LEARNING WHAT TO UTILIZE IN SERVMAN TO HELP US IN OUR BUSINESS OPERATIONS. I WISH THE REPORTS WERE MORE USER FRIENDLY SO WE COULD CUSTOMIZE REPORTS TO SHOW EXACTLY WHAT WE WANT ONLY.
Capterra

GetApp

4.4/5

4.3/5

Pros

Easy to manage and very helpful everywhere (office, on a field)
GetApp

Pros

One of the best things that our organization enjoys is the ability to customize the software.
GetApp

Cons

Some features are on PC but not on mobile.
GetApp

Cons

It requires way to much mouse use on the back-end. It can slow down and get very clunky, and the mobile app for technicians can fail at syncing often enough to be irritating.
GetApp

Software Advice

4.4/5

4.3/5

Pros

The ability to store everything together.
Software Advice

Pros

We like the schedule board and integrated equipment tracking. Both of these functions have improved our efficiency.
Software Advice

Cons

It did not integrate with QuickBooks Online as we had hoped. It integrates with it, but not everything transfers.
Software Advice

Cons

The android app is good, but I see areas of improvement in Servman Mobile. Wish it would be more robust relative to connectivity and quicker downloads - especially when pushing w/o's with images. We would love to see a field dispatcher app with the ability to see the schedule board and create W/O's in the field with more details.
Software Advice

4.4/5

5.0/5

Pros

It is an easy to use service that gives good results at work as it can be used in the background and you can easily dispatch with this service.
G2

Pros

I love the fact that with servman you can use it to sched appts, create jobs, save customer files, upload documents very easily.
G2

Cons

The app is very useful, but certain things can only reliably be done through the website (like marking a job done, scheduling future work and updating client details).
G2

Cons