Kickserv vs ServiceWorks

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ServiceWorks vs Kickserv

Kickserv vs ServiceWorks Comparison

ServiceWorks vs Kickserv Comparison

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4/5

Visit Website Kickserv

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ServiceWorks

3.6/5

Visit Website ServiceWorks

About Software

Kickserv

Kickserve is a cloud-based field service software that is especially known for managing medium-sized businesses with great efficiency. This software is designed for HVAC and plumbing. This software has proved to be very helpful in securing and storing all the important data of the customers in an organized manner. Through this, the service provided to the customers, payment information can be tracked through easy steps. This software also provides the facility to send invoices and collect payments. Kickserve... Read more

ServiceWorks

ServiceWorks is a comprehensive field service management software, specially designed for service-based businesses. This software helps businesses increase efficiency and productivity by automating various tasks and simplifying processes. The inventory management feature gives businesses full control over the status of their stock. This feature helps in tracking inventory in real-time, monitoring stock levels, and estimating order requirements. The multi-location inventory feature of ServiceWorks gives busin... Read more

Rating Comparisons

Overall

4/5

3.6/5

Features

4.3/5

4/5

Customer Support

4.4/5

4.1/5

Pricing Score

4.4/5

3.8/5

Mobile App

2.8/5

2.5/5

Ease of Use

4.4/5

3.6/5

Popularity

4.1/5

3.7/5

Pros and Cons

Capterra

4.4/5

3.8/5

Pros

QuickBooks integration is seamless. The ease of the program and the bonus low-cost is amazing.
Capterra

Pros

Their system is very user friendly and I love the customization for their format.
Capterra

Cons

Does not work correctly most of the time, confusing to use with too many steps to set up service calls.
Capterra

Cons

These are both items that have failed before and I'm sure will fail again. They fail to test updates sufficiently when they are made time and time again.
Capterra

GetApp

4.4/5

3.8/5

Pros

Easy to manage and very helpful everywhere (office, on a field)
GetApp

Pros

I run a team of about 7 techs as of now and we have used many other softwares and this is by far the best. Customer service is friendly and helps you with every need.
GetApp

Cons

Some features are on PC but not on mobile.
GetApp

Cons

When there are multiple steps for a given operation, if one step is not done correctly, it can be time-consuming and frustrating to figure out what went wrong and to correct it.
GetApp

Software Advice

4.4/5

3.8/5

Pros

The ability to store everything together.
Software Advice

Pros

I like that everything can be managed in one spot.
Software Advice

Cons

It did not integrate with QuickBooks Online as we had hoped. It integrates with it, but not everything transfers.
Software Advice

Cons

It's a bit overwhelming having features I don’t use, would be nice to have the option to have sections appear or not. Ex item/part
Software Advice

4.4/5

3.5/5

Pros

It is an easy to use service that gives good results at work as it can be used in the background and you can easily dispatch with this service.
G2

Pros

The scheduling calendar and the employee time tracking with commission calculation is the most useful feature that saves me time.
G2

Cons

The app is very useful, but certain things can only reliably be done through the website (like marking a job done, scheduling future work and updating client details).
G2

Cons