QuickBooks integration is seamless. The ease of the program and the bonus low-cost is amazing.
Capterra
They can just open the link and look at everything we wrote up. Our customers love the detail and the ease of use for approving quotes and for looking up their asset history on their own.
Capterra
Does not work correctly most of the time, confusing to use with too many steps to set up service calls.
Capterra
It is a very complicated process that they hide during the demos.
Capterra
Easy to manage and very helpful everywhere (office, on a field)
GetApp
Our overall experience is outstanding. The ServiceTrade team is very responsive if any issue does come up.
GetApp
Some features are on PC but not on mobile.
GetApp
The deficiencies are difficult to explain in a video when you're trying to do it in under a minute. On the mobile app its worse, you only get 10 seconds.
GetApp
The ability to store everything together.
Software Advice
Service Trade is a valuable tool to help manage our business from intake to invoicing.
Software Advice
It did not integrate with QuickBooks Online as we had hoped. It integrates with it, but not everything transfers.
Software Advice
I would like to see all the add on features (Parts Ledger & Timecard) to be accessed through the main software website/Mobile app. We also need affordable solutions to integrate with other 3rd party Facility Management Software. (Service Channel, Corrigo, Simple FM, Ecotrak).
Software Advice
It is an easy to use service that gives good results at work as it can be used in the background and you can easily dispatch with this service.
G2
ST is a program with enormous customization and utilisation opportunities. The messaging to customers is very user friendly and provides a comprehensive experience.
G2
The app is very useful, but certain things can only reliably be done through the website (like marking a job done, scheduling future work and updating client details).
G2
ST is such an open platform that there is a lack of best practices and requires purchasing additional support to customise things to your company. There is a constant roll out of new features that require you to constantly update your own practices, which is time consuming and costly.
G2
