QuickBooks integration is seamless. The ease of the program and the bonus low-cost is amazing.
Capterra
We were very excited to get started with a package that seemed like it would be a powerful tool to reduce our office work.
Capterra
Does not work correctly most of the time, confusing to use with too many steps to set up service calls.
Capterra
The integration to Quickbooks online always has issues. The balance between programs is always wrong.
Capterra
Easy to manage and very helpful everywhere (office, on a field)
GetApp
I use all their features and each one does an amazing job of saving me time and helps me better serve my clients. The people are amazing, absolutely amazing.
GetApp
Some features are on PC but not on mobile.
GetApp
The potential for making mistakes in scheduling jobs is high. These user mistakes can lead to jobs simply disappearing, or unable to be found.
GetApp
The ability to store everything together.
Software Advice
The features of the system and integration with other software.
Software Advice
It did not integrate with QuickBooks Online as we had hoped. It integrates with it, but not everything transfers.
Software Advice
The customer service made me feel like our account wasn't a priority. They also removed tiered pricing without notice. When I inquired why our pricing was higher, I was told about the tiered pricing and because it only affected a few clients, they intentionally didn't notify us about the change.
Software Advice
Easy-to-use / Easy-to-learn cloud application
Trust Radius
Service Autopilot has a user-friendly interface that is easy to navigate, making it a great choice for landscape organisations.
Trust Radius
More ability to customise templates (like adding additional artwork, pictures)
Trust Radius
Users have reported that the system is overcomplicated and requires hours of setup and customization even for simple tasks.
Trust Radius
It is an easy to use service that gives good results at work as it can be used in the background and you can easily dispatch with this service.
G2
The ease of use to schedule, dispatch and bill for services as well as the automation's feature to automate tasks and events both internally and externally.
G2
The app is very useful, but certain things can only reliably be done through the website (like marking a job done, scheduling future work and updating client details).
G2
Filtering for data and getting accurate data in reports or lookups is sometimes difficult.
G2
