QuickBooks integration is seamless. The ease of the program and the bonus low-cost is amazing.
Capterra
The functions of being a dispatching and accounting system just works. Nothing really fancy but work well for what it is.
Capterra
Does not work correctly most of the time, confusing to use with too many steps to set up service calls.
Capterra
Lack of reports or being able to be reactive to changes. Everything costs more money is custom. You want to know how much each individual tech made each week or month that will be x amount of money to program that. Those sorts of responses to what should be basic functions are not there. Also a lot of downtime issues and lack of support. Very slow Response times.
Capterra
Easy to manage and very helpful everywhere (office, on a field)
GetApp
It has a solution for the following parts of our business. Dispatch, accounting, AP, AR,GL, Inventory, Job Cost, paperless invoicing, web mobile tech application, payroll, customer notification system, customer web portal.
GetApp
Some features are on PC but not on mobile.
GetApp
We have been using this software for 20 years. We have no complaints.
GetApp
The ability to store everything together.
Software Advice
It has a solution for the following parts of our business. Dispatch, accounting, AP, AR,GL, Inventory, Job Cost, paperless invoicing, web mobile tech application, payroll, customer notification system, customer web portal.
Software Advice
It did not integrate with QuickBooks Online as we had hoped. It integrates with it, but not everything transfers.
Software Advice
We have been using this software for 20 years. We have no complaints.
Software Advice
It is an easy to use service that gives good results at work as it can be used in the background and you can easily dispatch with this service.
G2
The software has made progress in its 3.0 version promptly addressing bugs and issues. It requires some effort to locate account information it also offers a range of features and is easy to learn.
G2
The app is very useful, but certain things can only reliably be done through the website (like marking a job done, scheduling future work and updating client details).
G2
It does require an expert user to resolve any problems. It may not cater to every businesss requirements. Relying on external references for understanding its functionality poses challenges.
G2