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Kickserv vs RazorSync

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RazorSync vs Kickserv

Kickserv vs RazorSync Comparison

RazorSync vs Kickserv Comparison

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About Software

Kickserv
Kickserve is a cloud-based field service software that is especially known for managing medium-sized businesses with great efficiency. This software is designed for HVAC and plumbing. This software has proved to be very helpful in securing and storing all the important data of the customers in an organized manner. Through this, the service provided to the customers, payment information can be tracked through easy steps. This software also provides the facility to send invoices and collect payments. Kickserve... Read more
RazorSync
RazorSync allows field service business owners to plan and manage field jobs, create on spot estimations and quotations, streamline payment processes, and make field work more manageable. With RazorSync, users can reduce manual billing and invoicing cycles, implore customer satisfaction, which eventually leads to earning more business revenue. With an intuitive mobile application, RazorSync, a cloud-based field service software offers field business management, customer request management, dispatching an... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
Features
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Pricing Score
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Mobile App
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.8/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.9/5
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
Popularity
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pros

QuickBooks integration is seamless. The ease of the program and the bonus low-cost is amazing.

Capterra
Pros

Easy to use for the most part, but the training is definitely beneficial. Technical support is second to none.

Capterra
Cons

Does not work correctly most of the time, confusing to use with too many steps to set up service calls.

Capterra
Cons

The software does NOT work with QuickBooks as we were lead to believe which was the biggest factor for us when we decided to purchase.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pros

Easy to manage and very helpful everywhere (office, on a field)

GetApp
Pros

Customer support is great, very friendly, so helpful and very knowledgeable and always there to help no matter what.

GetApp
Cons

Some features are on PC but not on mobile.

GetApp
Cons

Some simple things such as multiple emails being sent a quote at the same time is frustrating.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pros

The ability to store everything together.

Software Advice
Pros

Comprehensive CRM package at a reasonable price.

Software Advice
Cons

It did not integrate with QuickBooks Online as we had hoped. It integrates with it, but not everything transfers.

Software Advice
Cons

Not easy to customize, some aspects are stilted, different platform versions are inconsistent.

Software Advice
G2 img
G2
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
star-iconhalf-star-iconblank-star-iconblank-star-iconblank-star-icon 1.7/5
Pros

It is an easy to use service that gives good results at work as it can be used in the background and you can easily dispatch with this service.

G2
Pros

The only redeeming side to this software is it works in conjunction with Quickbooks for payroll and billing. (At least at first) Customer service was always readily available even if they had no clue what was needed to solve an issue.

G2
Cons

The app is very useful, but certain things can only reliably be done through the website (like marking a job done, scheduling future work and updating client details).

G2
Cons

Do not work most of the time and in extremely busy times it fails us a lot.

G2

Kickserv vs. RazorSync Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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