QuickBooks integration is seamless. The ease of the program and the bonus low-cost is amazing.
Capterra
Easy to use for the most part, but the training is definitely beneficial. Technical support is second to none.
Capterra
Does not work correctly most of the time, confusing to use with too many steps to set up service calls.
Capterra
The software does NOT work with QuickBooks as we were lead to believe which was the biggest factor for us when we decided to purchase.
Capterra
Easy to manage and very helpful everywhere (office, on a field)
GetApp
Customer support is great, very friendly, so helpful and very knowledgeable and always there to help no matter what.
GetApp
Some features are on PC but not on mobile.
GetApp
Some simple things such as multiple emails being sent a quote at the same time is frustrating.
GetApp
The ability to store everything together.
Software Advice
Comprehensive CRM package at a reasonable price.
Software Advice
It did not integrate with QuickBooks Online as we had hoped. It integrates with it, but not everything transfers.
Software Advice
Not easy to customize, some aspects are stilted, different platform versions are inconsistent.
Software Advice
It is an easy to use service that gives good results at work as it can be used in the background and you can easily dispatch with this service.
G2
The only redeeming side to this software is it works in conjunction with Quickbooks for payroll and billing. (At least at first) Customer service was always readily available even if they had no clue what was needed to solve an issue.
G2
The app is very useful, but certain things can only reliably be done through the website (like marking a job done, scheduling future work and updating client details).
G2
Do not work most of the time and in extremely busy times it fails us a lot.
G2