QuickBooks integration is seamless. The ease of the program and the bonus low-cost is amazing.
Capterra
I actually find this software cumbersome to use and impossible to get technical support for when it doesn't work, which is often.
Capterra
Does not work correctly most of the time, confusing to use with too many steps to set up service calls.
Capterra
Total lack of support, total lack of interest in customers, after they get your money, total lack of anything remotely approaching interest when their product doesn't work properly, which is often.
Capterra
Easy to manage and very helpful everywhere (office, on a field)
GetApp
We found Jonas easy to learn because they have THE BEST trainers and customer support. We have gotten to know that staff over the years and they are awesome.
GetApp
Some features are on PC but not on mobile.
GetApp
To add a cost in the PO and then have to change it in the parts master is ridiculous; it should update automatically.
GetApp
The ability to store everything together.
Software Advice
Jonas software is reliable and gets the job done. The functions of the software meets the business need.
Software Advice
It did not integrate with QuickBooks Online as we had hoped. It integrates with it, but not everything transfers.
Software Advice
This software tends to be rather finicky to get running in any environment. Frequent issues are often frustrating to resolve with support. Their reps tend to be hit and miss. I've dealt with very helpful and completely useless support agents when reaching out for help.
Software Advice
Easy-to-use / Easy-to-learn cloud application
Trust Radius
Project Management screens. User-friendly with the ability to look at the project summarized, or drill down to more detail.
Trust Radius
More ability to customise templates (like adding additional artwork, pictures)
Trust Radius
Contact management. Clumsy and not user-friendly.
Trust Radius
It is an easy to use service that gives good results at work as it can be used in the background and you can easily dispatch with this service.
G2
Very user friendly for our business, we really enjoy the superb customer service and their case logging system for issues is a well oiled machine. The training our company has encountered has been very helpful also.
G2
The app is very useful, but certain things can only reliably be done through the website (like marking a job done, scheduling future work and updating client details).
G2
I haven't really come across many downsides. One thing I did notice with our new version is the ability to preview before posting which seems a little annoying at first, but the concept is safer for accounting practices.
G2
