Kickserv vs GorillaDesk

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GorillaDesk vs Kickserv

Kickserv vs GorillaDesk Comparison

GorillaDesk vs Kickserv Comparison

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4/5

Visit Website Kickserv

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GorillaDesk

4/5

Visit Website GorillaDesk

About Software

Kickserv

Kickserve is a cloud-based field service software that is especially known for managing medium-sized businesses with great efficiency. This software is designed for HVAC and plumbing. This software has proved to be very helpful in securing and storing all the important data of the customers in an organized manner. Through this, the service provided to the customers, payment information can be tracked through easy steps. This software also provides the facility to send invoices and collect payments. Kickserve... Read more

GorillaDesk

GorillaDesk is a modern field service software built on new and special technology. Which helps businesses operating in the field to manage their work orders better and efficiently. With this software, you can operate the field business without error by customizing the work order. Under this, you get a special facility to prioritize the work and assign tasks to the team members on time. This software is mainly developed for small, medium and large businesses, it is used to provide plumbing, pest control, HVA... Read more

Rating Comparisons

Overall

4/5

Features

4.3/5

3.9/5

Customer Support

4.4/5

4.8/5

Pricing Score

4.4/5

4.8/5

Mobile App

2.8/5

4.5/5

Ease of Use

4.4/5

4.8/5

Popularity

4.1/5

4.6/5

Pros and Cons

Capterra

4.4/5

4.8/5

Pros

QuickBooks integration is seamless. The ease of the program and the bonus low-cost is amazing.
Capterra

Pros

I love working with this software. Their helpdesk is just amazing, I couldn't ask for anything more.
Capterra

Cons

Does not work correctly most of the time, confusing to use with too many steps to set up service calls.
Capterra

Cons

After having a terrible experience with another software company, I was terrified to try anything else.
Capterra

GetApp

4.4/5

4.8/5

Pros

Easy to manage and very helpful everywhere (office, on a field)
GetApp

Pros

My experience has been great I purchased this when I first started my business and it’s been my best investment.
GetApp

Cons

Some features are on PC but not on mobile.
GetApp

Cons

The only one problem that I have encountered, has been the condition where weather, or telecommunications failure has not allowed me to contact the main software server directly.
GetApp

Software Advice

4.4/5

4.8/5

Pros

The ability to store everything together.
Software Advice

Pros

It is very intuitive and easy to use. It has all the features we need for our technicians in one place. They are able to perform all of their daily functions from the app.
Software Advice

Cons

It did not integrate with QuickBooks Online as we had hoped. It integrates with it, but not everything transfers.
Software Advice

Cons

As the Office Manager, I wish it had more reporting functions and we could pick and choose what extra features we wanted, instead of upgrading completely to pro. But I would not sacrifice my techs ease of use and functionality for my reporting.
Software Advice

4.4/5

4.9/5

Pros

It is an easy to use service that gives good results at work as it can be used in the background and you can easily dispatch with this service.
G2

Pros

We didn’t have any business software, and researched many different options. We decided to go with GD and are 100% satisfied. The software exceeded our expectations and also saved up money and time. We have referred many others to GD since we started using it. The tech support is also extremely responsive and helpful if you have any questions.
G2

Cons

The app is very useful, but certain things can only reliably be done through the website (like marking a job done, scheduling future work and updating client details).
G2

Cons

The only thing we dislike is that we didn’t start using GD sooner. We have only had connection issues but that is due to poor cellular service due to rural area.
G2