Kickserv vs FieldAx

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FieldAx vs Kickserv

Kickserv vs FieldAx Comparison

FieldAx vs Kickserv Comparison

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4/5

Visit Website Kickserv

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FieldAx

3.6/5

Visit Website FieldAx

About Software

Kickserv

Kickserve is a cloud-based field service software that is especially known for managing medium-sized businesses with great efficiency. This software is designed for HVAC and plumbing. This software has proved to be very helpful in securing and storing all the important data of the customers in an organized manner. Through this, the service provided to the customers, payment information can be tracked through easy steps. This software also provides the facility to send invoices and collect payments. Kickserve... Read more

FieldAx

FieldAx's smart scheduling feature assigns tasks to employees by scheduling them based on their location and availability. This helps businesses save time and resources. The software also features GPS-based real-time tracking, allowing businesses to keep a complete track of their field employees' location and activities. The software offers a dedicated portal for customers, where customers can view their service status, billing information, and upcoming appointments. It increases customer satisfaction by pro... Read more

Rating Comparisons

Overall

4/5

3.6/5

Features

4.3/5

2.8/5

Customer Support

4.4/5

5.0/5

Pricing Score

4.4/5

5.0/5

Mobile App

2.8/5

Ease of Use

4.4/5

5.0/5

Popularity

4.1/5

4.2/5

Pros and Cons

Capterra

4.4/5

5/5

Pros

QuickBooks integration is seamless. The ease of the program and the bonus low-cost is amazing.
Capterra

Pros

This is 100% customizable to fit our needs, but just an out of the box solution, it really works! Ability to drag and drop technician schedules.
Capterra

Cons

Does not work correctly most of the time, confusing to use with too many steps to set up service calls.
Capterra

Cons

It's all good. No doubt routing will be coming soon.
Capterra

GetApp

4.4/5

5/5

Pros

Easy to manage and very helpful everywhere (office, on a field)
GetApp

Pros

This is a great, low-cost software that is very user friendly. It's saved hours of time and the customer service and support is second to none! Would definitely recommend this to all who are looking to save valuable time and money.
GetApp

Cons

Some features are on PC but not on mobile.
GetApp

Cons

I can't even think of any cons for this software!
GetApp

Software Advice

4.4/5

5/5

Pros

The ability to store everything together.
Software Advice

Pros

the system is so user friendly and adaptable to our needs - we needed to run a vast number of reports to keep tabs on all sorts of data, this was so easily done with the help of their Support Team
Software Advice

Cons

It did not integrate with QuickBooks Online as we had hoped. It integrates with it, but not everything transfers.
Software Advice

Cons

the only thing i could fault this for is its if for the system to regularly ask for a new password for security reasons, slightly annoying however its makes the system safer i suppose!
Software Advice

4.4/5

5/5

Pros

It is an easy to use service that gives good results at work as it can be used in the background and you can easily dispatch with this service.
G2

Pros

FieldAx's user interface is intuitive and easy to navigate, making it simple for both our office staff and field technicians to use. The great feature is the scheduling and dispatching module. It's really awesome.
G2

Cons

The app is very useful, but certain things can only reliably be done through the website (like marking a job done, scheduling future work and updating client details).
G2

Cons

I haven't seen any issue in it hence for me there are no dislikes. However, its work order management system has helped us keep track of all tasks and service requests. We can easily create, track, and manage work orders, ensuring that nothing falls through the cracks.
G2