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Kickserv vs FieldAware

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FieldAware vs Kickserv

Kickserv vs FieldAware Comparison

FieldAware vs Kickserv Comparison

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About Software

Kickserv
Kickserv offers an efficient and affordable method to schedule and manage jobs, estimates, invoices, and payments while managing leads, scheduling them, and managing them remotely. All plans come with mobile apps for iOS and Android as well as QuickBooks integration. Kickserv is made to work for a variety of different businesses, including those related to plumbing, HVAC, computer repair, electrical work, handyman services, carpet cleaning, lawn care, painting, pool maintenance, maid services, pest contr... Read more
FieldAware
FieldAware by GPS Insight offers advanced fleet and field service solutions to help you do your job better, faster, and safer. Their field service management software, FieldAware, connects and organises your office and mobile workforce, making tasks that were once difficult to do manually a breeze. It's a customizable cloud-based software that keeps track of your tasks and automates your workflow. It also stores information about past jobs and customers, provides real-time data for quicker communication, and... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.2/5
Features
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.7/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.2/5
Pricing Score
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.8/5
Mobile App
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.8/5
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.7/5
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.5/5
Popularity
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.3/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.3/5
Pros

QuickBooks integration is seamless. The ease of the program and the bonus low-cost is amazing.

Capterra
Pros

Field Locate is relatively easy for a technician to use, has a nice mobile app, and nice reporting features.

Capterra
Cons

Does not work correctly most of the time, confusing to use with too many steps to set up service calls.

Capterra
Cons

This has gone from bad to worse. Nobody returns phone calls, emails etc. I have even called the Sales dept and can't get through to them either.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pros

Easy to manage and very helpful everywhere (office, on a field)

GetApp
Pros

Outstanding- will help create the system specific to our business. Continuous Upgrading the system.

GetApp
Cons

Some features are on PC but not on mobile.

GetApp
Cons

Make a mistake a

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.3/5
Pros

The ability to store everything together.

Software Advice
Pros

FieldAware is visually easy to read, quick to dispatch and the setup and implementation is quick.

Software Advice
Cons

It did not integrate with QuickBooks Online as we had hoped. It integrates with it, but not everything transfers.

Software Advice
Cons

I least like that a team can't see their dispatch and only the Team Lead can see the dispatch. Also, the Team Lead must clock an entire team in. Sometimes team members arrive at different times, and in order for the team to know where they're going they must talk with Team Leads rather than look at their IT equipment.

Software Advice
G2 img
G2
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pros

It is an easy to use service that gives good results at work as it can be used in the background and you can easily dispatch with this service.

G2
Pros

You can enter in inspection information and keep records for each customer.

G2
Cons

The app is very useful, but certain things can only reliably be done through the website (like marking a job done, scheduling future work and updating client details).

G2
Cons

Does not allow you to enter in time from your technicians.

G2

Kickserv vs. FieldAware Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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