Kickserv vs Commusoft

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Commusoft vs Kickserv

Kickserv vs Commusoft Comparison

Commusoft vs Kickserv Comparison

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4/5

Visit Website Kickserv

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Commusoft

4.5/5

Visit Website Commusoft

About Software

Kickserv

Kickserve is a cloud-based field service software that is especially known for managing medium-sized businesses with great efficiency. This software is designed for HVAC and plumbing. This software has proved to be very helpful in securing and storing all the important data of the customers in an organized manner. Through this, the service provided to the customers, payment information can be tracked through easy steps. This software also provides the facility to send invoices and collect payments. Kickserve... Read more

Commusoft

Commusoft is a comprehensive field service management software, its mobile app allows technicians to manage their tasks even without an internet connection. They can view important data, create documents, and complete tasks. The Contract Management feature helps businesses effectively manage service contracts, preventive maintenance (PPM), and service level agreements (SLAs). The CRM feature allows businesses to track potential customers (leads), service requests, and bookings. The Customer Mobile App allows... Read more

Rating Comparisons

Overall

4/5

4.5/5

Features

4.3/5

4.2/5

Customer Support

4.4/5

4.8/5

Pricing Score

4.4/5

4.6/5

Mobile App

2.8/5

4.7/5

Ease of Use

4.4/5

4.7/5

Popularity

4.1/5

4.5/5

Pros and Cons

Capterra

4.4/5

4.8/5

Pros

QuickBooks integration is seamless. The ease of the program and the bonus low-cost is amazing.
Capterra

Pros

If you have a bespoke request they are more than happy to work with you to implement this. Would highly recommend this package to anyone in this line of business.
Capterra

Cons

Does not work correctly most of the time, confusing to use with too many steps to set up service calls.
Capterra

Cons

No real issues can be a bit slow but more likely our internet speeds.
Capterra

GetApp

4.4/5

4.8/5

Pros

Easy to manage and very helpful everywhere (office, on a field)
GetApp

Pros

Commusoft is a great tool for our business, great to use and great to operate.
GetApp

Cons

Some features are on PC but not on mobile.
GetApp

Cons

I have lost thousands on missed gas Certs since leaving. No help at all to find data on clients.
GetApp

Software Advice

4.4/5

4.8/5

Pros

The ability to store everything together.
Software Advice

Pros

Much-improved features and design compared to v3.
Software Advice

Cons

It did not integrate with QuickBooks Online as we had hoped. It integrates with it, but not everything transfers.
Software Advice

Cons

Difficult to say, as still getting used to it - finding it hard to navigate exactly where I want to go and see exactly the information I want to see, but this may be largely down to needing more time on it.
Software Advice

4.4/5

4.8/5

Pros

It is an easy to use service that gives good results at work as it can be used in the background and you can easily dispatch with this service.
G2

Pros

The diaries allow us to book work well in advance and trackers / diaries show where engineers are in real time. With estimating and invoicing also integrated, Commusoft combines everything you need which in turn has allowed our company to grow from a team of 3-4 to 10+ now.
G2

Cons

The app is very useful, but certain things can only reliably be done through the website (like marking a job done, scheduling future work and updating client details).
G2

Cons

There have been some issues with accounts software integration and it feels this could be upgraded / smoothed out. There good thing about commusoft is there are always updates and it feels like this will become a smoother aspect in time. I'd love for it to allow us to picture invoices and them going straight through to Sage as per other accounting software.
G2