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Kickserv vs BigChange

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BigChange vs Kickserv

Kickserv vs BigChange Comparison

BigChange vs Kickserv Comparison

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About Software

Kickserv
Kickserve is a cloud-based field service software that is especially known for managing medium-sized businesses with great efficiency. This software is designed for HVAC and plumbing. This software has proved to be very helpful in securing and storing all the important data of the customers in an organized manner. Through this, the service provided to the customers, payment information can be tracked through easy steps. This software also provides the facility to send invoices and collect payments. Kickserve... Read more
BigChange
BigChange's Employee TimeSheet feature allows businesses to accurately record employees' working hours. BigChange is a comprehensive Field Service Management (FSM) software, the geofencing feature allows businesses to monitor activities within geographical boundaries. The Contract Management feature allows businesses to effectively manage service contracts. This feature ensures that all tasks are recorded on time and accurately, thereby simplifying billing and payroll processes. The Time Tracking feature all... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.6/5
Features
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
Pricing Score
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Mobile App
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.8/5
NA
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Popularity
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Pros

QuickBooks integration is seamless. The ease of the program and the bonus low-cost is amazing.

Capterra
Pros

Its are fantastic and the whole team at big change is just great and very helpful.

Capterra
Cons

Does not work correctly most of the time, confusing to use with too many steps to set up service calls.

Capterra
Cons

Tracker lagging and the use of admin not being tailored to specifics.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Pros

Easy to manage and very helpful everywhere (office, on a field)

GetApp
Pros

Good company to partner with , staff are friendly and very helpful , the system does exactly what it says on the tin.

GetApp
Cons

Some features are on PC but not on mobile.

GetApp
Cons

Hands down the worst mistake I have made in choosing this software for our workforce. We have had it for approximately a year and have not used it yet.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Pros

The ability to store everything together.

Software Advice
Pros

The main thing is the reduction in admin time, both back office and time on site filling in job sheets.

Software Advice
Cons

It did not integrate with QuickBooks Online as we had hoped. It integrates with it, but not everything transfers.

Software Advice
Cons

The way the CRM works on the tablets. using the software correctly its impossible to create a job from the tablet to a customers specific asset.

Software Advice

Kickserv vs. BigChange Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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