Is a great product and does what they say it does. Its a great tool for helping you run your business
Capterra
The ease of moving jobs and seeing jobs, the interaction with Quickbooks is superb. Customer Support is great, the guys are quick to fix any issues plus very helpful in explaining features.
Capterra
The problem is there is no pricing function in the description area for estimating your job.
Capterra
I bought it out right paid on it for three years and it was worthless to me on the old computer. They didn’t even have anybody that could give me a password to open it up.
Capterra
Jobber is fairly easy to use once you've had it for a while. They payment integrations are fantastic and the workflow from quote to job completion is great as well.
GetApp
Extremely user friendly, fast and reliable, customer care is attentive and extremely helpful, we can't say enough good things about it.
GetApp
They are in Canada and the delay on their phone system is frustrating. I got dropped 2x and asked the guy to call me back from his cell phone and he said he wouldn’t.
GetApp
My customer service experience with them was horrible. Our QuickBooks data is also corrupt from the information from Smart Service not transferring correctly.
GetApp
Jobber does the job nicely, quickly, easily and is quite affordable for any small business. It integrates nicely with financial systems such as QuickBooks too.
Software Advice
Smart Service has streamlined and simplified our scheduling processes, service and billing. It has cut my paperwork down by half, allowing me to get other business tasks done that were going by the wayside.
Software Advice
Technicians can't even look at the calendar to see where their next job is. This has been a very disappointing and huge inconvenience.
Software Advice
The first year, it was difficult flipping back and forth between Quickbooks and SmartService, until we built up a history on our customers.
Software Advice
Jobber can be used for all processes of sending and receiving job applications, and for organising groups to carry them out. Jobber includes its own CRM to manage customers and their history of interactions over time.
G2
Their customer service is so helpful. They go above and beyond to solve our issues. The software itself is so functional, ease of use is undeniable.
G2
The self-service portal that Jobber allows us to set up to receive support requests or sales from customers is unattractive because the notification system for our responses to their requests does not work properly (messages are not notified)
G2
We wish sending email reminders for upcoming appointments was a more intuitive feature.
G2
