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Jobber vs ServMan

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ServMan vs Jobber

Jobber vs ServMan Comparison

ServMan vs Jobber Comparison

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About Software

Jobber
field services are made simple for everyone with jobber. the entire job and customer experience is made easily by jobber's user-friendly software, which unifies everything from the customer's request through the point at which you are paid. jobber's field service management software is adaptable to your workflow regardless of the sector you work in. schedule work more effectively, plan routes more effectively, send quotations and invoices by sms, and receive immediate payment. you can quickly manage a more e... Read more
ServMan
ServMan by WorkWave is a configurable ERP enterprise work order management and accounting system available for operating and managing service-based businesses across the field service industry, particularly those in the HVAC, plumbing, electrical and elevator industries. ServMan includes an integrated development environment (IDE), allowing administrators to add business-specific controls and functionality to the application beyond the standard offering. It supports multi-location and multi-company organi... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.04/5
Features
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconstar-iconblank-star-icon 4.0/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
Pricing Score
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.75/5
NA
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
Popularity
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.9/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pros

Is a great product and does what they say it does. Its a great tool for helping you run your business

Capterra
Pros

PROGRAM DOES ALOT AS LONG AS YOU UTILIZE SERVMAN. TRYING TO GO BACK AND CHANGE DIFFERENT AREA'S AND TRAIN EXISITING STAFF HAS BEEN VERY TIME CONSUMING.

Capterra
Cons

The problem is there is no pricing function in the description area for estimating your job.

Capterra
Cons

LEARNING WHAT TO UTILIZE IN SERVMAN TO HELP US IN OUR BUSINESS OPERATIONS. I WISH THE REPORTS WERE MORE USER FRIENDLY SO WE COULD CUSTOMIZE REPORTS TO SHOW EXACTLY WHAT WE WANT ONLY.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pros

Jobber is fairly easy to use once you've had it for a while. They payment integrations are fantastic and the workflow from quote to job completion is great as well.

GetApp
Pros

One of the best things that our organization enjoys is the ability to customize the software.

GetApp
Cons

They are in Canada and the delay on their phone system is frustrating. I got dropped 2x and asked the guy to call me back from his cell phone and he said he wouldn’t.

GetApp
Cons

It requires way to much mouse use on the back-end. It can slow down and get very clunky, and the mobile app for technicians can fail at syncing often enough to be irritating.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.55/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pros

Jobber does the job nicely, quickly, easily and is quite affordable for any small business. It integrates nicely with financial systems such as QuickBooks too.

Software Advice
Pros

We like the schedule board and integrated equipment tracking. Both of these functions have improved our efficiency.

Software Advice
Cons

Technicians can't even look at the calendar to see where their next job is. This has been a very disappointing and huge inconvenience.

Software Advice
Cons

The android app is good, but I see areas of improvement in Servman Mobile. Wish it would be more robust relative to connectivity and quicker downloads - especially when pushing w/o's with images. We would love to see a field dispatcher app with the ability to see the schedule board and create W/O's in the field with more details.

Software Advice
G2 img
G2
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconstar-icon 5.0/5
Pros

Jobber can be used for all processes of sending and receiving job applications, and for organising groups to carry them out. Jobber includes its own CRM to manage customers and their history of interactions over time.

G2
Pros

I love the fact that with servman you can use it to sched appts, create jobs, save customer files, upload documents very easily.

G2
Cons

The self-service portal that Jobber allows us to set up to receive support requests or sales from customers is unattractive because the notification system for our responses to their requests does not work properly (messages are not notified)

G2
Cons

The only thing i dislike about servman is when the server is down, its down for awhile.

G2

Jobber vs. ServMan Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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