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Jobber vs ServiceWorks

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ServiceWorks vs Jobber

Jobber vs ServiceWorks Comparison

ServiceWorks vs Jobber Comparison

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About Software

Jobber
Jobber is a reliable field service management software, Jobber is mainly aimed at running small and medium businesses smoothly. Through this, a business owner can manage scheduling, billing and clients well. Jobber's dashboard and GPS tracking helps to simplify the work of field staff. Jobber is a great solution for optimizing time and resource management. This software increases business efficiency along with relationship management tools and multiple payment options. The contribution of this software in th... Read more
ServiceWorks
ServiceWorks is a comprehensive field service management software, specially designed for service-based businesses. This software helps businesses increase efficiency and productivity by automating various tasks and simplifying processes. The inventory management feature gives businesses full control over the status of their stock. This feature helps in tracking inventory in real-time, monitoring stock levels, and estimating order requirements. The multi-location inventory feature of ServiceWorks gives busin... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.6/5
Features
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
Pricing Score
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.75/5
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.5/5
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.6/5
Popularity
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.7/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5
Pros

Is a great product and does what they say it does. Its a great tool for helping you run your business

Capterra
Pros

Their system is very user friendly and I love the customization for their format.

Capterra
Cons

The problem is there is no pricing function in the description area for estimating your job.

Capterra
Cons

These are both items that have failed before and I'm sure will fail again. They fail to test updates sufficiently when they are made time and time again.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5
Pros

Jobber is fairly easy to use once you've had it for a while. They payment integrations are fantastic and the workflow from quote to job completion is great as well.

GetApp
Pros

I run a team of about 7 techs as of now and we have used many other softwares and this is by far the best. Customer service is friendly and helps you with every need.

GetApp
Cons

They are in Canada and the delay on their phone system is frustrating. I got dropped 2x and asked the guy to call me back from his cell phone and he said he wouldn’t.

GetApp
Cons

When there are multiple steps for a given operation, if one step is not done correctly, it can be time-consuming and frustrating to figure out what went wrong and to correct it.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.55/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5
Pros

Jobber does the job nicely, quickly, easily and is quite affordable for any small business. It integrates nicely with financial systems such as QuickBooks too.

Software Advice
Pros

I like that everything can be managed in one spot.

Software Advice
Cons

Technicians can't even look at the calendar to see where their next job is. This has been a very disappointing and huge inconvenience.

Software Advice
Cons

It's a bit overwhelming having features I don’t use, would be nice to have the option to have sections appear or not. Ex item/part

Software Advice
G2 img
G2
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.5/5
Pros

Jobber can be used for all processes of sending and receiving job applications, and for organising groups to carry them out. Jobber includes its own CRM to manage customers and their history of interactions over time.

G2
Pros

The scheduling calendar and the employee time tracking with commission calculation is the most useful feature that saves me time.

G2
Cons

The self-service portal that Jobber allows us to set up to receive support requests or sales from customers is unattractive because the notification system for our responses to their requests does not work properly (messages are not notified)

G2
Cons

The calendar in mobile app will be useful.

G2

Jobber vs. ServiceWorks Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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