Is a great product and does what they say it does. Its a great tool for helping you run your business
Capterra
One of the great things it has is the integration with other tools, like slack or even having an API to create cases. The notifications work like a charm
Capterra
The problem is there is no pricing function in the description area for estimating your job.
Capterra
ServiceNow has a steep learning curve, and I'm not sure how necessary it is. There are a lot of features, sure, but finding what you need can be very difficult at times.
Capterra
Jobber is fairly easy to use once you've had it for a while. They payment integrations are fantastic and the workflow from quote to job completion is great as well.
GetApp
Servicenow is a powerful system that allows multiple users in a very comprehensive help-desk ticketing environment. Easy searches of archives help to identify service needs and trends. Intuitive data-entry.
GetApp
They are in Canada and the delay on their phone system is frustrating. I got dropped 2x and asked the guy to call me back from his cell phone and he said he wouldn’t.
GetApp
My least favourite part is the reporting structure. It is not intuitive at all and less experienced users have difficulty capturing needed data.
GetApp
Jobber does the job nicely, quickly, easily and is quite affordable for any small business. It integrates nicely with financial systems such as QuickBooks too.
Software Advice
The software is easy to use and read exactly what details you need. It is customizable to run various reports, as well as for automated actions for things you need done when some steps are completed.
Software Advice
Technicians can't even look at the calendar to see where their next job is. This has been a very disappointing and huge inconvenience.
Software Advice
It does require someone to be an administrator to really learn the platform and be able to configure it the way it is needed. It is not as mobile device friendly as it could be.
Software Advice
Jobber can be used for all processes of sending and receiving job applications, and for organising groups to carry them out. Jobber includes its own CRM to manage customers and their history of interactions over time.
G2
App Engine makes it easy to quickly stand up an app, even for someone with little history of software development. I marvelled at standing up a basic app in an hour or less, and making it much more robust in just a day.
G2
The self-service portal that Jobber allows us to set up to receive support requests or sales from customers is unattractive because the notification system for our responses to their requests does not work properly (messages are not notified)
G2
There still seems to be some growth opportunities in making UI customization more straight-forward. Guided app creation is straight-forward, but UI Builder has a much bigger learning curve. More drag and drop would be great.
G2
