Is a great product and does what they say it does. Its a great tool for helping you run your business
Capterra
So powerful for Field Service Engineers. Tons of flexibility and they utilize the app all the time.
Capterra
The problem is there is no pricing function in the description area for estimating your job.
Capterra
ServiceMax configuration needs some type of versioning or configuration tracking.
Capterra
Jobber is fairly easy to use once you've had it for a while. They payment integrations are fantastic and the workflow from quote to job completion is great as well.
GetApp
Everyone at ServiceMax seems to be extremely knowledgeable and always happy to help or find the right person to help. Recently we had the need for tracking specific tools used by our Technicians.
GetApp
They are in Canada and the delay on their phone system is frustrating. I got dropped 2x and asked the guy to call me back from his cell phone and he said he wouldn’t.
GetApp
The only real negative point to Servicemax is the resource hunger.
GetApp
Jobber does the job nicely, quickly, easily and is quite affordable for any small business. It integrates nicely with financial systems such as QuickBooks too.
Software Advice
So powerful for our Field Service Engineers. Tons of flexibility and they utilize the app all the time.
Software Advice
Technicians can't even look at the calendar to see where their next job is. This has been a very disappointing and huge inconvenience.
Software Advice
We had multiple issues with the dispatch console which have led to periods of downtime
Software Advice
Quotes look professional. Clients love them!
Trust Radius
Drastically expanding the time it takes to perform essential job functions
Trust Radius
Pricey. They should consider some more affordable options.
Trust Radius
ServiceMax developers could benefit from having, at a minimum, a surface level understanding of the limitations of object oriented programming
Trust Radius
Jobber can be used for all processes of sending and receiving job applications, and for organising groups to carry them out. Jobber includes its own CRM to manage customers and their history of interactions over time.
G2
It is easy to use and can be downloaded on a tablet, phone or laptop. It is also easy to integrate into other 3rd party applications.
G2
The self-service portal that Jobber allows us to set up to receive support requests or sales from customers is unattractive because the notification system for our responses to their requests does not work properly (messages are not notified)
G2
If you have poor network service, you will experience sync issues
G2
