Jobber vs Sera

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Sera vs Jobber

Jobber vs Sera Comparison

Sera vs Jobber Comparison

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4.3/5

Visit Website Jobber

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Sera

4.24/5

Visit Website Sera

About Software

Jobber

field services are made simple for everyone with jobber. the entire job and customer experience is made easily by jobber's user-friendly software, which unifies everything from the customer's request through the point at which you are paid. jobber's field service management software is adaptable to your workflow regardless of the sector you work in. schedule work more effectively, plan routes more effectively, send quotations and invoices by sms, and receive immediate payment. you can quickly manage a more e... Read more

Sera

Sera helps little to moderate sized HVAC, plumbing, and electrical businesses make more money by cutting as the day progresses to-day confusion and assisting centre around the most elevated esteem with working. Sera assists entrepreneurs with focusing just on the main thing, making it more straightforward to prepare new staff, decrease turnover, and quit depending entirely on the one staff member who knows how to function the product. Sera was made with the fundamental standard of assisting private workers... Read more

Rating Comparisons

Overall

4.3/5

4.24/5

Features

4.6/5

3.4/5

Customer Support

4.6/5

4.8/5

Pricing Score

4.3/5

4.4/5

Mobile App

3.75/5

Ease of Use

4.5/5

4.4/5

Popularity

4.5/5

4.2/5

Pros and Cons

Capterra

4.6/5

Pros

Is a great product and does what they say it does. Its a great tool for helping you run your business
Capterra

Pros

This is a very easy-to-use platform, easy to train and implement.
Capterra

Cons

The problem is there is no pricing function in the description area for estimating your job.
Capterra

Cons

Need to be able to edit the booking windows.
Capterra

GetApp

4.6/5

Pros

Jobber is fairly easy to use once you've had it for a while. They payment integrations are fantastic and the workflow from quote to job completion is great as well.
GetApp

Pros

Sensitive content was the best thing that SERA has. She is the best and made a very difficult transition much better.
GetApp

Cons

They are in Canada and the delay on their phone system is frustrating. I got dropped 2x and asked the guy to call me back from his cell phone and he said he wouldn’t.
GetApp

Cons

I disliked that the job summary from previous work down prior to Sera was not available.
GetApp

Software Advice

4.55/5

4.6/5

Pros

Jobber does the job nicely, quickly, easily and is quite affordable for any small business. It integrates nicely with financial systems such as QuickBooks too.
Software Advice

Pros

It is so easy to use and easy to navigate. I love NOT having to map and consolidate jobs, that Sera does it for you!
Software Advice

Cons

Technicians can't even look at the calendar to see where their next job is. This has been a very disappointing and huge inconvenience.
Software Advice

Cons

I do not like that info didn't carry over from old system, so we are still using the old system and working out of both is not ideal and more time consuming.
Software Advice

4.2/5

4.3/5

Pros

Jobber can be used for all processes of sending and receiving job applications, and for organising groups to carry them out. Jobber includes its own CRM to manage customers and their history of interactions over time.
G2

Pros

Support staff is great. System is easy to use. Accessible from the desktop to tablets to cell phones. Zapier triggers are great - need more.
G2

Cons

The self-service portal that Jobber allows us to set up to receive support requests or sales from customers is unattractive because the notification system for our responses to their requests does not work properly (messages are not notified)
G2

Cons

There is no published roadmap. We don't know if we should invest in developing external (or connected) functionality or not. It would help to have a report writer to develop custom reports.
G2