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Jobber vs Housecall Pro

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Housecall Pro vs Jobber

Jobber vs Housecall Pro Comparison

Housecall Pro vs Jobber Comparison

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About Software

Jobber
field services are made simple for everyone with jobber. the entire job and customer experience is made easily by jobber's user-friendly software, which unifies everything from the customer's request through the point at which you are paid. jobber's field service management software is adaptable to your workflow regardless of the sector you work in. schedule work more effectively, plan routes more effectively, send quotations and invoices by sms, and receive immediate payment. you can quickly manage a more e... Read more
Housecall Pro
Housecall Pro is a comprehensive field service software designed to simplify and enhance operations for service-based businesses. Whether you're a plumbing, HVAC, electrical, or any other type of service professional, Housecall Pro is tailored to meet your specific needs. With features like appointment scheduling, dispatching, invoicing, and payment processing, it streamlines your workflow, saves time, and helps you deliver exceptional service to your customers. The user-friendly mobile app empowers your ... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
Features
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
Pricing Score
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.75/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.4/5
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
Popularity
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
Pros

Is a great product and does what they say it does. Its a great tool for helping you run your business

Capterra
Pros

Love the scheduling of estimates and the ease to convert to an approved project. And the support team is top class.

Capterra
Cons

The problem is there is no pricing function in the description area for estimating your job.

Capterra
Cons

There have been several bugs and issues that go days unacknowledged and then take days to fix, meanwhile interrupting the flow of my business and causing errors for my customers.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
Pros

Jobber is fairly easy to use once you've had it for a while. They payment integrations are fantastic and the workflow from quote to job completion is great as well.

GetApp
Pros

I just like the ease of use and the organisation of it. Keeps me organised and helps me accomplish more

GetApp
Cons

They are in Canada and the delay on their phone system is frustrating. I got dropped 2x and asked the guy to call me back from his cell phone and he said he wouldn’t.

GetApp
Cons

When your account ask for that information you will not be able to provide that to them. You will eat that loss on your tax filing.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.55/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.3/5
Pros

Jobber does the job nicely, quickly, easily and is quite affordable for any small business. It integrates nicely with financial systems such as QuickBooks too.

Software Advice
Pros

FieldAware is visually easy to read, quick to dispatch and the setup and implementation is quick.

Software Advice
Cons

Technicians can't even look at the calendar to see where their next job is. This has been a very disappointing and huge inconvenience.

Software Advice
Cons

I least like that a team can't see their dispatch and only the Team Lead can see the dispatch. Also, the Team Lead must clock an entire team in. Sometimes team members arrive at different times, and in order for the team to know where they're going they must talk with Team Leads rather than look at their IT equipment.

Software Advice
G2 img
G2
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
Pros

Jobber can be used for all processes of sending and receiving job applications, and for organising groups to carry them out. Jobber includes its own CRM to manage customers and their history of interactions over time.

G2
Pros

Great customer service. I also find the software very easy to use for my office staff and my employees in the field. Of course, we have some growing pains as we have been with a software company for several years now, But they have always been great about getting any problem we have corrected with in a timely manner.

G2
Cons

The self-service portal that Jobber allows us to set up to receive support requests or sales from customers is unattractive because the notification system for our responses to their requests does not work properly (messages are not notified)

G2
Cons

So the problems I have had would be with the Maintenance program feature which is a bit clumsy at the time but have grown leaps and bounds from when the maintenance side started.

G2

Jobber vs. Housecall Pro Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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