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Jobber vs Fieldpoint

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Fieldpoint vs Jobber

Jobber vs Fieldpoint Comparison

Fieldpoint vs Jobber Comparison

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About Software

Jobber
Jobber is a reliable field service management software, Jobber is mainly aimed at running small and medium businesses smoothly. Through this, a business owner can manage scheduling, billing and clients well. Jobber's dashboard and GPS tracking helps to simplify the work of field staff. Jobber is a great solution for optimizing time and resource management. This software increases business efficiency along with relationship management tools and multiple payment options. The contribution of this software in th... Read more
Fieldpoint
Fieldpoint field service software is specially designed for industries like fire protection, electrical, HVAC and plumbing. This software includes many new technologies, which are quite different and better than other software. The software is specially designed to automate the field service business, maintain workflow and provide features that satisfy customers. Its advanced features help in making work easier for technicians like scheduling and dispatching. Apart from this, Fieldpoint has a collection of m... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.9/5
Features
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
Pricing Score
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.75/5
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5
Popularity
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.7/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
Pros

Is a great product and does what they say it does. Its a great tool for helping you run your business

Capterra
Pros

We really like the product and the FieldPoint services team have created some really great custom solutions for our business.

Capterra
Cons

The problem is there is no pricing function in the description area for estimating your job.

Capterra
Cons

It is slow to update data and the bugs make it very frustrating for techs to use. It lost a chunk of work orders.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
Pros

Jobber is fairly easy to use once you've had it for a while. They payment integrations are fantastic and the workflow from quote to job completion is great as well.

GetApp
Pros

The software is easy to use and is easily tailored to meet our needs. Our experience has been a very fruitful one, we are happy with the level of support and would definitely.

GetApp
Cons

They are in Canada and the delay on their phone system is frustrating. I got dropped 2x and asked the guy to call me back from his cell phone and he said he wouldn’t.

GetApp
Cons

The biggest problem is the connection with the server.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.55/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
Pros

Jobber does the job nicely, quickly, easily and is quite affordable for any small business. It integrates nicely with financial systems such as QuickBooks too.

Software Advice
Pros

Strong customer support, without the support of Fieldpoint staff like [SENSITIVE CONTENT] and [SENSITIVE CONTENT] my company would have discontinued use of Fieldpoint.

Software Advice
Cons

Technicians can't even look at the calendar to see where their next job is. This has been a very disappointing and huge inconvenience.

Software Advice
Cons

The mobile application for our techs has been very difficult to implement. We are working with a hybrid system until we can move to a fully mobile app.

Software Advice
G2 img
G2
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconblank-star-icon 4.0/5
Pros

Jobber can be used for all processes of sending and receiving job applications, and for organising groups to carry them out. Jobber includes its own CRM to manage customers and their history of interactions over time.

G2
Pros

It is a web hosted PSA that we use for our primary support ticketing, technical projects, resource time tracking and billing as well as some asset management. It has good functionality, provides decent reporting and has good support as well.

G2
Cons

The self-service portal that Jobber allows us to set up to receive support requests or sales from customers is unattractive because the notification system for our responses to their requests does not work properly (messages are not notified)

G2
Cons

The only thing about Fieldpoint is with a fully customizable software, the more you customize the more it could potentially break your system. Full testing scripts are needed to ensure that things will be working properly when you release any kind of change.

G2

Jobber vs. Fieldpoint Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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