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Jobber vs FieldAware

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FieldAware vs Jobber

Jobber vs FieldAware Comparison

FieldAware vs Jobber Comparison

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About Software

Jobber
Jobber is a reliable field service management software, Jobber is mainly aimed at running small and medium businesses smoothly. Through this, a business owner can manage scheduling, billing and clients well. Jobber's dashboard and GPS tracking helps to simplify the work of field staff. Jobber is a great solution for optimizing time and resource management. This software increases business efficiency along with relationship management tools and multiple payment options. The contribution of this software in th... Read more
FieldAware
FieldAware field service software is an advanced platform designed to address every error that businesses encounter, and is designed to operate field operations digitally. The software is ideal for small to large businesses and meets specific business requirements. The software is specifically designed to help mobile users operate the system with ease. The intuitive mobile app allows field workers to access, upload, and update data from any device. FieldAware's invoice generation system is automated, gene... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.2/5
Features
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.7/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.2/5
Pricing Score
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.8/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.75/5
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.7/5
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.5/5
Popularity
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.3/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.3/5
Pros

Is a great product and does what they say it does. Its a great tool for helping you run your business

Capterra
Pros

Field Locate is relatively easy for a technician to use, has a nice mobile app, and nice reporting features.

Capterra
Cons

The problem is there is no pricing function in the description area for estimating your job.

Capterra
Cons

This has gone from bad to worse. Nobody returns phone calls, emails etc. I have even called the Sales dept and can't get through to them either.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pros

Jobber is fairly easy to use once you've had it for a while. They payment integrations are fantastic and the workflow from quote to job completion is great as well.

GetApp
Pros

Outstanding- will help create the system specific to our business. Continuous Upgrading the system.

GetApp
Cons

They are in Canada and the delay on their phone system is frustrating. I got dropped 2x and asked the guy to call me back from his cell phone and he said he wouldn’t.

GetApp
Cons

Make a mistake a

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.55/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.3/5
Pros

Jobber does the job nicely, quickly, easily and is quite affordable for any small business. It integrates nicely with financial systems such as QuickBooks too.

Software Advice
Pros

FieldAware is visually easy to read, quick to dispatch and the setup and implementation is quick.

Software Advice
Cons

Technicians can't even look at the calendar to see where their next job is. This has been a very disappointing and huge inconvenience.

Software Advice
Cons

I least like that a team can't see their dispatch and only the Team Lead can see the dispatch. Also, the Team Lead must clock an entire team in. Sometimes team members arrive at different times, and in order for the team to know where they're going they must talk with Team Leads rather than look at their IT equipment.

Software Advice
G2 img
G2
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pros

Jobber can be used for all processes of sending and receiving job applications, and for organising groups to carry them out. Jobber includes its own CRM to manage customers and their history of interactions over time.

G2
Pros

You can enter in inspection information and keep records for each customer.

G2
Cons

The self-service portal that Jobber allows us to set up to receive support requests or sales from customers is unattractive because the notification system for our responses to their requests does not work properly (messages are not notified)

G2
Cons

Does not allow you to enter in time from your technicians.

G2

Jobber vs. FieldAware Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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