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IFS vs Workwave

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Workwave vs IFS

IFS vs Workwave Comparison

Workwave vs IFS Comparison

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About Software

IFS
IFS Field Service Software is software that helps companies manage the operations of their field service teams more efficiently. The software acts as a link between technicians, service vehicles, inventory, and customers. This allows companies to improve the quality of their services, increase customer satisfaction, and reduce their operating costs. Features such as managing work orders, inventory management, reporting, and analytics make this software special.... Read more
Workwave
WorkWave is a leading field service management software designed for field businesses such as pest control, cleaning industry and plumbing. The GPS tracking feature provides accurate data of technicians' location, their tasks and work status, which has proved to be very effective in improving customer service and efficiency. The reporting and analytics tools of this software's mobile application help businesses to accurately analyze their performance and make informed decisions without any error. The user... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.1/5
Features
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.5/5
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconblank-star-iconblank-star-icon 3/5
Pricing Score
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.7/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.5/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.2/5
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.9/5
Popularity
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.8/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.1/5
Pros

Being in the automotive industry this is a great plus. You can find several options to suit all your needs.

Capterra
Pros

It seemed user friendly and like it would streamline our business. It has a lot of useful features if you can find them when you need them.

Capterra
Cons

Customer Portal lacks a significant amount of functionality needed.

Capterra
Cons

Very disappointed with every customer interaction.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.1/5
Pros

IFS has been wonderful to work with, great partnership and assistance where we need it.

GetApp
Pros

Very responsive to help you understand how too spend more money to make less money writing a simple invoice.

GetApp
Cons

It's bothersome to open it sometimes since you cannot pin it to the taskbar.

GetApp
Cons

They used to charge for every call to tech support but after complaints that was changed.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.1/5
Pros

IFS has a live dashboard to see everything you need on one page and it is totally customizable. Has a live streams button which shows you the progress of a PO or an invoice in real time.

Software Advice
Pros

It keeps the technicians on task

Software Advice
Cons

The checking of the status of a PO module should be improved. There are no IFS forums like other software to find a solution from the web.

Software Advice
Cons

The program could be more user friendly to get it set up

Software Advice
G2 img
G2
star-iconstar-iconstar-iconstar-iconblank-star-icon 4.0/5
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.9/5
Pros

Straightforward to navigate through the application, Endless customisable menus and events to tailor to customer needs, Friendly and approachable IFS Cloud + Consultancy Team, Excellent knowledge-based forums and windows available for IFS Customers

G2
Pros

The user interface and design is straightforward and mostly easy to navigate

G2
Cons

Expensive for Modifications - especially having to pay for SoW before customer decides if to proceed

G2
Cons

Too many steps to get to one change. it could be simplified.

G2

IFS vs. Workwave Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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