IFS vs Workiz

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Workiz vs IFS

IFS vs Workiz Comparison

Workiz vs IFS Comparison

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4/5

Visit Website IFS

Change

Workiz

4.2/5

Visit Website Workiz

About Software

IFS

IFS field service management helps field service to manage job status, assets, and technician activities across remote locations. dispatching, time monitoring, routing, file storage, accounting integration, and gps tracking are some of the main features of ifs field service management. businesses may manage essential customer service tasks like parts buying, request handling, and technical help through its contact centre, maintaining client involvement.... Read more

Workiz

Workiz is the leading field service management platform for small and medium sized businesses. it's designed by and for field service professionals, so you can trust it. more than 110,000 pros in north america use it. Field service professionals can expand their business using workiz. field service businesses can manage their scheduling, billing, payment processing, and other tasks with the help of workiz's user-friendly platform.... Read more

Rating Comparisons

Overall

4/5

4.2/5

Features

3.5/5

4.2/5

Customer Support

4.2/5

4.5/5

Pricing Score

4.3/5

4.5/5

Mobile App

3.5/5

3.75/5

Ease of Use

4.3/5

4.5/5

Popularity

4.2/5

4.3/5

Pros and Cons

Capterra

4.5/5

4.6/5

Pros

Being in the automotive industry this is a great plus. You can find several options to suit all your needs.
Capterra

Pros

Super simple and user friendly. Very easy to navigate through.
Capterra

Cons

Customer Portal lacks a significant amount of functionality needed.
Capterra

Cons

Customer service is unhelpful with a very poor attitude. Tech support is poor with a poor attitude.
Capterra

GetApp

4.5/5

4.6/5

Pros

IFS has been wonderful to work with, great partnership and assistance where we need it.
GetApp

Pros

Excellent product, excellent features, Awesome customer service, Great prices. We are fairly new with Workiz, but loving it so far.
GetApp

Cons

It's bothersome to open it sometimes since you cannot pin it to the taskbar.
GetApp

Cons

Issues dialing customers while entering passcode at times. This can be frustrating when the numbers pressed are not recognized.
GetApp

Software Advice

4.5/5

4.6/5

Pros

IFS has a live dashboard to see everything you need on one page and it is totally customizable. Has a live streams button which shows you the progress of a PO or an invoice in real time.
Software Advice

Pros

Very easy to operate and see exactly where, when and what you finished. I like of a job isn't finished unless you know why it's not finished
Software Advice

Cons

The checking of the status of a PO module should be improved. There are no IFS forums like other software to find a solution from the web.
Software Advice

Cons

trouble understanding the estimate vs job input.
Software Advice

4.0/5

4.6/5

Pros

Straightforward to navigate through the application, Endless customisable menus and events to tailor to customer needs, Friendly and approachable IFS Cloud + Consultancy Team, Excellent knowledge-based forums and windows available for IFS Customers
G2

Pros

The Workiz program is simple, straightforward and easy to use. The best thing about the product is it has integrations that work well with other programs, this allows you to focus on running the business and not learning the program.
G2

Cons

Expensive for Modifications - especially having to pay for SoW before customer decides if to proceed
G2

Cons

Lots of bugs and the workflow is very far from being intuitive. The system is flexible and if you're tech savvy it's very very very frustrating to my team to deal with the bugs and counterintuitive workflow.which is tough for my type of business, but they're working to improve that so I don't expect it to be an issue forever.
G2