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IFS vs Workiz

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Workiz vs IFS

IFS vs Workiz Comparison

Workiz vs IFS Comparison

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About Software

IFS
IFS Field Service Software is software that helps companies manage the operations of their field service teams more efficiently. The software acts as a link between technicians, service vehicles, inventory, and customers. This allows companies to improve the quality of their services, increase customer satisfaction, and reduce their operating costs. Features such as managing work orders, inventory management, reporting, and analytics make this software special.... Read more
Workiz
Workiz field service management software is designed to make the operations of small and medium-sized businesses easier. The software helps businesses automate, simplify and streamline their daily tasks, such as scheduling, invoicing, inventory management, reporting and customer communication. Workiz is useful for many different service professionals, such as locksmiths, electricians, plumbers, pest control, cleaning services and pest control businesses. Since the software is cloud-based, the special feat... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
Features
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Pricing Score
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.5/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.75/5
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Popularity
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
Pros

Being in the automotive industry this is a great plus. You can find several options to suit all your needs.

Capterra
Pros

Super simple and user friendly. Very easy to navigate through.

Capterra
Cons

Customer Portal lacks a significant amount of functionality needed.

Capterra
Cons

Customer service is unhelpful with a very poor attitude. Tech support is poor with a poor attitude.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
Pros

IFS has been wonderful to work with, great partnership and assistance where we need it.

GetApp
Pros

Excellent product, excellent features, Awesome customer service, Great prices. We are fairly new with Workiz, but loving it so far.

GetApp
Cons

It's bothersome to open it sometimes since you cannot pin it to the taskbar.

GetApp
Cons

Issues dialing customers while entering passcode at times. This can be frustrating when the numbers pressed are not recognized.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
Pros

IFS has a live dashboard to see everything you need on one page and it is totally customizable. Has a live streams button which shows you the progress of a PO or an invoice in real time.

Software Advice
Pros

Very easy to operate and see exactly where, when and what you finished. I like of a job isn't finished unless you know why it's not finished

Software Advice
Cons

The checking of the status of a PO module should be improved. There are no IFS forums like other software to find a solution from the web.

Software Advice
Cons

trouble understanding the estimate vs job input.

Software Advice
G2 img
G2
star-iconstar-iconstar-iconstar-iconblank-star-icon 4.0/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
Pros

Straightforward to navigate through the application, Endless customisable menus and events to tailor to customer needs, Friendly and approachable IFS Cloud + Consultancy Team, Excellent knowledge-based forums and windows available for IFS Customers

G2
Pros

The Workiz program is simple, straightforward and easy to use. The best thing about the product is it has integrations that work well with other programs, this allows you to focus on running the business and not learning the program.

G2
Cons

Expensive for Modifications - especially having to pay for SoW before customer decides if to proceed

G2
Cons

Lots of bugs and the workflow is very far from being intuitive. The system is flexible and if you're tech savvy it's very very very frustrating to my team to deal with the bugs and counterintuitive workflow.which is tough for my type of business, but they're working to improve that so I don't expect it to be an issue forever.

G2

IFS vs. Workiz Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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