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IFS vs Verizonconnect

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Verizonconnect vs IFS

IFS vs Verizonconnect Comparison

Verizonconnect vs IFS Comparison

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About Software

IFS
IFS field service management helps field service to manage job status, assets, and technician activities across remote locations. dispatching, time monitoring, routing, file storage, accounting integration, and gps tracking are some of the main features of ifs field service management. businesses may manage essential customer service tasks like parts buying, request handling, and technical help through its contact centre, maintaining client involvement.... Read more
Verizonconnect
Verizon Connect gives businesses the knowledge and insights they need to streamline their processes and spur expansion. Verizon Connect properly assesses a user's fleet's performance through a cloud-based, end-to-end solution, reveals hidden expenses and potential for greater efficiency, and gives users the tools they need to manage service more effectively with real-time alerts and data. Verizon Connect meets your expectations whether you want to monitor safety, compliance, or productivity in an effectiv... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.3/5
Features
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.5/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.9/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.7/5
Pricing Score
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.8/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.5/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.5/5
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.4/5
Popularity
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.2/5
Pros

Being in the automotive industry this is a great plus. You can find several options to suit all your needs.

Capterra
Pros

Extremely easy to use, Granular functionality for alerts, personalizable dashboards, Great monitoring features.

Capterra
Cons

Customer Portal lacks a significant amount of functionality needed.

Capterra
Cons

The day to day tasks and the bulk tasks need an upgrade. Things that other platforms do VZW needs to do

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.2/5
Pros

IFS has been wonderful to work with, great partnership and assistance where we need it.

GetApp
Pros

Great software that can generate savings and improve productivity. Weigh the costs and benefits and decide if your company can make the move to Verizon Connect, you will benefit greatly.

GetApp
Cons

It's bothersome to open it sometimes since you cannot pin it to the taskbar.

GetApp
Cons

Can’t cancel the contract even though you provide the written 60 days notice. Fraudulent billing, obnoxious customer service.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.2/5
Pros

IFS has a live dashboard to see everything you need on one page and it is totally customizable. Has a live streams button which shows you the progress of a PO or an invoice in real time.

Software Advice
Pros

Instead of needing 2 to 3 different software programs, Verizon WORK alone produces these reports.

Software Advice
Cons

The checking of the status of a PO module should be improved. There are no IFS forums like other software to find a solution from the web.

Software Advice
Cons

Product enhancement of certain issues. Example, more than one email address, speed of program when changing on the dashboard.

Software Advice
G2 img
G2
star-iconstar-iconstar-iconstar-iconblank-star-icon 4.0/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5
Pros

Straightforward to navigate through the application, Endless customisable menus and events to tailor to customer needs, Friendly and approachable IFS Cloud + Consultancy Team, Excellent knowledge-based forums and windows available for IFS Customers

G2
Pros

Nothing, they suck at everything. They can't help you with anything.

G2
Cons

Expensive for Modifications - especially having to pay for SoW before customer decides if to proceed

G2
Cons

Everything sucks, customer service sucks, they can't help you at all. Worst company ever, customer service sucks and they charge you for additional devices. When you find out and try getting your money back they can’t help you at all and go around saying they will escalate the case. I was charged for 2 additional devices for an entire year. Try getting my money back, they never call me back.

G2

IFS vs. Verizonconnect Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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