Being in the automotive industry this is a great plus. You can find several options to suit all your needs.
Capterra
I really like to have all aspects of the job coordinated within SW21. From the scheduling, to the billing, to the vendor invoices, it all ties together centered around the job. I think the accounting program within SW21 is very efficient.
Capterra
Customer Portal lacks a significant amount of functionality needed.
Capterra
There are a few small things I would like to see tweeked but not enough to have called about it. For the most part, I am very happy with the program.
Capterra
IFS has been wonderful to work with, great partnership and assistance where we need it.
GetApp
Love the ability for the employees in the field and in the office to share and enter data.
GetApp
It's bothersome to open it sometimes since you cannot pin it to the taskbar.
GetApp
There are some limitations within the boundaries of the developers who created the software. Such as we've had problems adding simple HTML img tags to the automated Successware21 customer emails.
GetApp
IFS has a live dashboard to see everything you need on one page and it is totally customizable. Has a live streams button which shows you the progress of a PO or an invoice in real time.
Software Advice
I have been using this software for my company's service-based business, and I can confidently say that it helps lots to manage my operations. The software allows me to effortlessly create and manage appointments, assign jobs to technicians, and track their progress in real-time.
Software Advice
The checking of the status of a PO module should be improved. There are no IFS forums like other software to find a solution from the web.
Software Advice
I face some minor issues on Purchase Order and Exports Reports but it was quickly solved by the support team.
Software Advice
Straightforward to navigate through the application, Endless customisable menus and events to tailor to customer needs, Friendly and approachable IFS Cloud + Consultancy Team, Excellent knowledge-based forums and windows available for IFS Customers
G2
Puts all aspects of our business in one place. Allows us to be mobile but connected via the software and successware mobile.
G2
Expensive for Modifications - especially having to pay for SoW before customer decides if to proceed
G2
My accountant is not familiar with the program and that limits what she can do and help with in the accounting side.
G2
