Being in the automotive industry this is a great plus. You can find several options to suit all your needs.
Capterra
The software has been great and has performed as described. The integration team has been awesome as well.
Capterra
Customer Portal lacks a significant amount of functionality needed.
Capterra
From a technician and management perspective the platform either does not record any of your information for the day because it failed to sync or it crashes and won't log you in on the day.
Capterra
IFS has been wonderful to work with, great partnership and assistance where we need it.
GetApp
Customer support is the best. Nice to be able to talk to real people and have them remote in and help with issues.
GetApp
It's bothersome to open it sometimes since you cannot pin it to the taskbar.
GetApp
Nothing we were sold or told would work ended up working. This has been an extremely disappointing, costly and frustrating experience with SimPro
GetApp
IFS has a live dashboard to see everything you need on one page and it is totally customizable. Has a live streams button which shows you the progress of a PO or an invoice in real time.
Software Advice
The Quote features and catalogue worked well
Software Advice
The checking of the status of a PO module should be improved. There are no IFS forums like other software to find a solution from the web.
Software Advice
Time entering, looking back on jobs, live time costing
Software Advice
Creating new customers and managing and maintaining existing records is a simple and easily repeatable exercise.
Trust Radius
Good webinars
Trust Radius
Adding fields or inputs to particular entities is not very easy. In a world of point and click development, IFS is behind the curve.
Trust Radius
Ability to create leave forms for the employees (to my best knowledge, this doesn't exist)
Trust Radius
Straightforward to navigate through the application, Endless customisable menus and events to tailor to customer needs, Friendly and approachable IFS Cloud + Consultancy Team, Excellent knowledge-based forums and windows available for IFS Customers
G2
The program has definitely made the administration and workflow much easier. This then feeds back with good reporting. Once you understand the interconnection of each element of the app/program, it makes the communication within my division and clients much easier
G2
Expensive for Modifications - especially having to pay for SoW before customer decides if to proceed
G2
One thing that was difficult was the first initial setup so that it can work within our industry. There are still a few things that we need to find a work around for as our application or approach is a bit different to the general trades
G2
