Being in the automotive industry this is a great plus. You can find several options to suit all your needs.
Capterra
PROGRAM DOES ALOT AS LONG AS YOU UTILIZE SERVMAN. TRYING TO GO BACK AND CHANGE DIFFERENT AREA'S AND TRAIN EXISITING STAFF HAS BEEN VERY TIME CONSUMING.
Capterra
Customer Portal lacks a significant amount of functionality needed.
Capterra
LEARNING WHAT TO UTILIZE IN SERVMAN TO HELP US IN OUR BUSINESS OPERATIONS. I WISH THE REPORTS WERE MORE USER FRIENDLY SO WE COULD CUSTOMIZE REPORTS TO SHOW EXACTLY WHAT WE WANT ONLY.
Capterra
IFS has been wonderful to work with, great partnership and assistance where we need it.
GetApp
One of the best things that our organization enjoys is the ability to customize the software.
GetApp
It's bothersome to open it sometimes since you cannot pin it to the taskbar.
GetApp
It requires way to much mouse use on the back-end. It can slow down and get very clunky, and the mobile app for technicians can fail at syncing often enough to be irritating.
GetApp
IFS has a live dashboard to see everything you need on one page and it is totally customizable. Has a live streams button which shows you the progress of a PO or an invoice in real time.
Software Advice
We like the schedule board and integrated equipment tracking. Both of these functions have improved our efficiency.
Software Advice
The checking of the status of a PO module should be improved. There are no IFS forums like other software to find a solution from the web.
Software Advice
The android app is good, but I see areas of improvement in Servman Mobile. Wish it would be more robust relative to connectivity and quicker downloads - especially when pushing w/o's with images. We would love to see a field dispatcher app with the ability to see the schedule board and create W/O's in the field with more details.
Software Advice
Straightforward to navigate through the application, Endless customisable menus and events to tailor to customer needs, Friendly and approachable IFS Cloud + Consultancy Team, Excellent knowledge-based forums and windows available for IFS Customers
G2
I love the fact that with servman you can use it to sched appts, create jobs, save customer files, upload documents very easily.
G2
Expensive for Modifications - especially having to pay for SoW before customer decides if to proceed
G2
The only thing i dislike about servman is when the server is down, its down for awhile.
G2
