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IFS vs Servicem8

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Servicem8 vs IFS

IFS vs Servicem8 Comparison

Servicem8 vs IFS Comparison

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About Software

IFS
IFS field service management helps field service to manage job status, assets, and technician activities across remote locations. dispatching, time monitoring, routing, file storage, accounting integration, and gps tracking are some of the main features of ifs field service management. businesses may manage essential customer service tasks like parts buying, request handling, and technical help through its contact centre, maintaining client involvement.... Read more
Servicem8
Servicem8 is the app for exchange workers for hire and administration organizations, like plumbing, electrical, hvac and refrigeration, locksmiths, cleaners — any sort of private business which manages tasks and staff in the field. We're a job, staff and client management solutions, with all that to run your everyday in one spot — computerized work cards, planning, quotes, staff areas, client messages and emails, work notes and photographs, online appointments, structures, resource the board, invoicing a... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Features
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Pricing Score
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.5/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.5/5
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Popularity
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
Pros

Being in the automotive industry this is a great plus. You can find several options to suit all your needs.

Capterra
Pros

The support staff are SUPERB - very efficient, responsive & exceptionally helpful. Keep up the good work, everyone.

Capterra
Cons

Customer Portal lacks a significant amount of functionality needed.

Capterra
Cons

Horrible customer service when it comes to trying to cancel service. No one in chat or by email or phone knows how to cancel their service.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
Pros

IFS has been wonderful to work with, great partnership and assistance where we need it.

GetApp
Pros

Intuitive but very powerful but when you do need help their support team is ready and able. There are so many options it is best to just click on everything.

GetApp
Cons

It's bothersome to open it sometimes since you cannot pin it to the taskbar.

GetApp
Cons

Missing intervention features and worst of all is the lack of customer support and development forthcoming.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
Pros

IFS has a live dashboard to see everything you need on one page and it is totally customizable. Has a live streams button which shows you the progress of a PO or an invoice in real time.

Software Advice
Pros

Great software for a startup company or even a large company. servicem8 is more powerful software and meets all our needs now and has options that will meet all future needs.

Software Advice
Cons

The checking of the status of a PO module should be improved. There are no IFS forums like other software to find a solution from the web.

Software Advice
Cons

Customer support is email or chat only and sometimes needs immediate help and can't get it that fast. Invoicing more than one job for one client during the month, no ability to combine jobs into one invoice.

Software Advice
G2 img
G2
star-iconstar-iconstar-iconstar-iconblank-star-icon 4.0/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Pros

Straightforward to navigate through the application, Endless customisable menus and events to tailor to customer needs, Friendly and approachable IFS Cloud + Consultancy Team, Excellent knowledge-based forums and windows available for IFS Customers

G2
Pros

ServiceM8 makes it easy for us to manage technical teams in the field and offer support. It can be used to schedule tasks. deploy as well as locate personnel in real-time. It is easy to use.

G2
Cons

Expensive for Modifications - especially having to pay for SoW before customer decides if to proceed

G2
Cons

ServiceM8 is hard to integrate with other software. This increases the time to complete some tasks as you have to run other software separately.

G2

IFS vs. Servicem8 Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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