IFS vs Servicem8

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Servicem8 vs IFS

IFS vs Servicem8 Comparison

Servicem8 vs IFS Comparison

Change

4/5

Visit Website IFS

Change

Servicem8

4.3/5

Visit Website Servicem8

About Software

IFS

IFS Field Service Software is software that helps companies manage the operations of their field service teams more efficiently. The software acts as a link between technicians, service vehicles, inventory, and customers. This allows companies to improve the quality of their services, increase customer satisfaction, and reduce their operating costs. Features such as managing work orders, inventory management, reporting, and analytics make this software special.... Read more

Servicem8

ServiceM8 is a highly popular field service management software that helps businesses run their field services more efficiently. The software helps assign work orders to technicians, track performance, and update them upon completion. It also includes automatic task reminders, priority scheduling, and workflow options. Technicians can access work orders, view customer information, and create service reports via their smartphone or tablet.... Read more

Rating Comparisons

Overall

4/5

4.3/5

Features

3.5/5

4.5/5

Customer Support

4.2/5

4.5/5

Pricing Score

4.3/5

4.7/5

Mobile App

3.5/5

Ease of Use

4.3/5

4.5/5

Popularity

4.2/5

Pros and Cons

Capterra

4.5/5

4.6/5

Pros

Being in the automotive industry this is a great plus. You can find several options to suit all your needs.
Capterra

Pros

The support staff are SUPERB - very efficient, responsive & exceptionally helpful. Keep up the good work, everyone.
Capterra

Cons

Customer Portal lacks a significant amount of functionality needed.
Capterra

Cons

Horrible customer service when it comes to trying to cancel service. No one in chat or by email or phone knows how to cancel their service.
Capterra

GetApp

4.5/5

4.6/5

Pros

IFS has been wonderful to work with, great partnership and assistance where we need it.
GetApp

Pros

Intuitive but very powerful but when you do need help their support team is ready and able. There are so many options it is best to just click on everything.
GetApp

Cons

It's bothersome to open it sometimes since you cannot pin it to the taskbar.
GetApp

Cons

Missing intervention features and worst of all is the lack of customer support and development forthcoming.
GetApp

Software Advice

4.5/5

4.6/5

Pros

IFS has a live dashboard to see everything you need on one page and it is totally customizable. Has a live streams button which shows you the progress of a PO or an invoice in real time.
Software Advice

Pros

Great software for a startup company or even a large company. servicem8 is more powerful software and meets all our needs now and has options that will meet all future needs.
Software Advice

Cons

The checking of the status of a PO module should be improved. There are no IFS forums like other software to find a solution from the web.
Software Advice

Cons

Customer support is email or chat only and sometimes needs immediate help and can't get it that fast. Invoicing more than one job for one client during the month, no ability to combine jobs into one invoice.
Software Advice

4.0/5

4.5/5

Pros

Straightforward to navigate through the application, Endless customisable menus and events to tailor to customer needs, Friendly and approachable IFS Cloud + Consultancy Team, Excellent knowledge-based forums and windows available for IFS Customers
G2

Pros

ServiceM8 makes it easy for us to manage technical teams in the field and offer support. It can be used to schedule tasks. deploy as well as locate personnel in real-time. It is easy to use.
G2

Cons