IFS vs ReachOut Suite

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ReachOut Suite vs IFS

IFS vs ReachOut Suite Comparison

ReachOut Suite vs IFS Comparison

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4/5

Visit Website IFS

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ReachOut Suite

3.66/5

Visit Website ReachOut Suite

About Software

IFS

IFS field service management helps field service to manage job status, assets, and technician activities across remote locations. dispatching, time monitoring, routing, file storage, accounting integration, and gps tracking are some of the main features of ifs field service management. businesses may manage essential customer service tasks like parts buying, request handling, and technical help through its contact centre, maintaining client involvement.... Read more

ReachOut Suite

The ReachOut suite of tools provides field managers and workers with the essential resources for task assignment, planning, execution, and monitoring. It seamlessly connects back-office and field personnel through a cloud-based platform. With a range of field service management features like ticketing, GPS tracking, checklists, Kanban workflow boards, and calendar scheduling, field workers and supervisors can efficiently organise their daily activities. ReachOut offers a robust web backend and user-frien... Read more

Rating Comparisons

Overall

4/5

3.66/5

Features

3.5/5

3.4/5

Customer Support

4.2/5

4.8/5

Pricing Score

4.3/5

4.9/5

Mobile App

3.5/5

Ease of Use

4.3/5

4.7/5

Popularity

4.2/5

Pros and Cons

Capterra

4.5/5

4.8/5

Pros

Being in the automotive industry this is a great plus. You can find several options to suit all your needs.
Capterra

Pros

It's been virtually seamless, and the online chat helps as well as email responses have been quick, courteous and helpful always.
Capterra

Cons

Customer Portal lacks a significant amount of functionality needed.
Capterra

Cons

The only thing I disliked about this software package was the lack of ability to be able to add our own custom columns in various areas such as customer base and inventory.
Capterra

GetApp

4.5/5

4.8/5

Pros

IFS has been wonderful to work with, great partnership and assistance where we need it.
GetApp

Pros

It's been virtually seamless, and the online chat helps as well as email responses have been quick, courteous and helpful always.
GetApp

Cons

It's bothersome to open it sometimes since you cannot pin it to the taskbar.
GetApp

Cons

First you don't have your invoices being sent through your own email they are all from @reachoutsuite which confuses my customers and they get sent to the spam folder.
GetApp

Software Advice

4.5/5

4.8/5

Pros

IFS has a live dashboard to see everything you need on one page and it is totally customizable. Has a live streams button which shows you the progress of a PO or an invoice in real time.
Software Advice

Pros

It's been virtually seamless, and the online chat helps as well as email responses have been quick, courteous and helpful always! They even saved my bacon when I needed to input speedily but the system was lagging. The online help gave a speedy resolution!
Software Advice

Cons

The checking of the status of a PO module should be improved. There are no IFS forums like other software to find a solution from the web.
Software Advice

Cons

As with any new program, having to input all of our information took time, but was totally worth it!
Software Advice

4.0/5

4.2/5

Pros

Straightforward to navigate through the application, Endless customisable menus and events to tailor to customer needs, Friendly and approachable IFS Cloud + Consultancy Team, Excellent knowledge-based forums and windows available for IFS Customers
G2

Pros

This fantastic new software integrates video marketing, lead generation and email marketing. It effectively customises email and increases the open rate of cold emails.
G2

Cons