IFS vs Kickserv

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Kickserv vs IFS

IFS vs Kickserv Comparison

Kickserv vs IFS Comparison

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4/5

Visit Website IFS

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Kickserv

4/5

Visit Website Kickserv

About Software

IFS

IFS Field Service Software is software that helps companies manage the operations of their field service teams more efficiently. The software acts as a link between technicians, service vehicles, inventory, and customers. This allows companies to improve the quality of their services, increase customer satisfaction, and reduce their operating costs. Features such as managing work orders, inventory management, reporting, and analytics make this software special.... Read more

Kickserv

Kickserve is a cloud-based field service software that is especially known for managing medium-sized businesses with great efficiency. This software is designed for HVAC and plumbing. This software has proved to be very helpful in securing and storing all the important data of the customers in an organized manner. Through this, the service provided to the customers, payment information can be tracked through easy steps. This software also provides the facility to send invoices and collect payments. Kickserve... Read more

Rating Comparisons

Overall

4/5

Features

3.5/5

4.3/5

Customer Support

4.2/5

4.4/5

Pricing Score

4.3/5

4.4/5

Mobile App

3.5/5

2.8/5

Ease of Use

4.3/5

4.4/5

Popularity

4.2/5

4.1/5

Pros and Cons

Capterra

4.5/5

4.4/5

Pros

Being in the automotive industry this is a great plus. You can find several options to suit all your needs.
Capterra

Pros

QuickBooks integration is seamless. The ease of the program and the bonus low-cost is amazing.
Capterra

Cons

Customer Portal lacks a significant amount of functionality needed.
Capterra

Cons

Does not work correctly most of the time, confusing to use with too many steps to set up service calls.
Capterra

GetApp

4.5/5

4.4/5

Pros

IFS has been wonderful to work with, great partnership and assistance where we need it.
GetApp

Pros

Easy to manage and very helpful everywhere (office, on a field)
GetApp

Cons

It's bothersome to open it sometimes since you cannot pin it to the taskbar.
GetApp

Cons

Some features are on PC but not on mobile.
GetApp

Software Advice

4.5/5

4.4/5

Pros

IFS has a live dashboard to see everything you need on one page and it is totally customizable. Has a live streams button which shows you the progress of a PO or an invoice in real time.
Software Advice

Pros

The ability to store everything together.
Software Advice

Cons

The checking of the status of a PO module should be improved. There are no IFS forums like other software to find a solution from the web.
Software Advice

Cons

It did not integrate with QuickBooks Online as we had hoped. It integrates with it, but not everything transfers.
Software Advice

Trust Radius

4.5/5

4.6/5

Pros

Creating new customers and managing and maintaining existing records is a simple and easily repeatable exercise.
Trust Radius

Pros

Easy-to-use / Easy-to-learn cloud application
Trust Radius

Cons

Adding fields or inputs to particular entities is not very easy. In a world of point and click development, IFS is behind the curve.
Trust Radius

Cons

More ability to customise templates (like adding additional artwork, pictures)
Trust Radius

4.0/5

4.4/5

Pros

Straightforward to navigate through the application, Endless customisable menus and events to tailor to customer needs, Friendly and approachable IFS Cloud + Consultancy Team, Excellent knowledge-based forums and windows available for IFS Customers
G2

Pros

It is an easy to use service that gives good results at work as it can be used in the background and you can easily dispatch with this service.
G2

Cons

Expensive for Modifications - especially having to pay for SoW before customer decides if to proceed
G2

Cons

The app is very useful, but certain things can only reliably be done through the website (like marking a job done, scheduling future work and updating client details).
G2